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September 2022 by Ed L.
This bank is working with a criminal name Mario Herchcovichz is known that he cashes out checks from he's customers and doesn't do the work. There is a teller in this branch that might be working with him...
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July 2022 by Jennifer G.
Have worked with this being multiple times for various reasons, great customer service
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April 2022 by Becca Belen
Horrible customer service!! I went in to cash a check that CHASE issued, the worker Amanda was immediately rude and had the worst demeanor. Not to mention she refused to cash the cash and LIED about the payer stipulating it had to be cashed at my bank. Wouldn't recommend this branch
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April 2022 by Britnie G.
If you want drive up service don't bother . Came here for a quick withdrawal and a on my way kind of visit and instead was greeted by " Attitude and I have customers inside " Drove up and pressed the button that says " PRESS FOR SERVICE " ( keep in mind a car in front of me just left so no idea how she disappeared so fast ) Waited 4 minutes... pressed the PRESS FOR SERVICE again and here comes Ms Huff and Puff and instead of a greeting because YOUR IN CUSTOMER SERVICE and a " I'll be with you " I got " Hi I have customers inside " with all this annoyance in her voice ( mid age woman maybe 50s with glasses & brown hair ) And I EVEN APOLOGIZED TO HER MEAN BUTT and said " oh my bad I figured if you have a service window that's your location for the day " she gave me the slip for the cash withdrawal and disappeared I waited several more minutes then said forget it Drove around got out to use the inside ATM and to my shock 4 tellers inside at the windows and 2 customers in line ! HHAAA! The shock Smh lady you made it very clear you shouldn't be in CUSTOMER SERVICE. Remember a Friendly GREETING and a smile COST NOTHING . Need cash ? USE THE ATM. Lesson learned about this location .
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March 2022 by jiri holec
Local Staff is really friendly and helpful. I wired $ to my wife’s account. Deducted from my account same day as always. 10 days later no $ received at my wife’s account. I spent nearly 10 hours on the phone with different department and all what I have been told Chase did their job. Money gone. I suggest everybody to close the account in this institution as they provide very little safety.
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January 2022 by David Katz
Helpful and quick.
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December 2021 by James D.
This branch is very difficult to utilize for business. Counter productive in many aspects. Poor customer service.
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October 2021 by Cody K.
10$ To cash a check that is their own check! Rip off! Employees there are assholes also
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October 2021 by Jared H.
This Bank visit was spectacular and Mychal Fradd was able to assist me and truly went above and beyond. Anyone who says this bank isn't anything but amazing lacks basic decency and patience. I was very impressed and wanted to take a minute to say so.
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September 2021 by Alan Chance
I am truly impressed so far with my experience with Chase bank and my new banker Jamie. I have been using Bank of America for a long time now and didn't realize how much better Chase is for our business all around. Plus, Bank of America keeps opening and shutting down for some reason. It makes it really hard to do business if your bank doesn't want to stay open. Business owners in my network have been telling me that Chase is way better for business than Bank of America and I can now see why. First off, my banker Jamie has been beyond helpful in helping me transfer my business banking over to them. She has gone out of her way to do many things for my wife and I. I most impressed with the continued level of support that she give us. And when Jamie isn't there one of her colleagues will help us or go out of their way to help us in anyway. Thank you Jamie for everything, we truly appreciate it.
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August 2021 by M K
The have a machine that gives you money.
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April 2021 by Tam C
This place is great. Erika was extremely nice and very helpful. I really appreciate her outstanding customer care. She's a great asset to the company.
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April 2021 by Monika A.
This branch has very rude tellers. It is so sad to know that they are supposed to "provide the best service" and they are rude to their clients. It upsets me that every time my mom goes here she is mistreated by two tellers specially. My mom has been a long time client and even had her mortgage with them, but is thinking of closing her accounts. They should re-train these people and tell them to be kind to the clients since if it wasn't for them they wouldn't have a job. They should also learn that the cash should not be thrown at people when they are withdrawing; that should be common sense.
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December 2020 by Precella I.
Great staff! Roy was attentive when I was letting him know about a discrepancy I was having and helped fix the issue. He followed up with communicating the next steps until we were complete...I appreciate his professionalism and care to the situation that I was in...thank you so much Roy!!! I was in a different time and had the pleasure of working with Ms. Lily. She was patient and was able to complete the services I needed in a timely manner. Thank you Ms. Lily.
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September 2020 by Trinity T.
The tellers are friendly but the wait is always so long! Of all the Chase branches I have visited this one is the worst in regards to wait times to see the teller.
