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“Everytime I go into this UPS, everyone is always so pleasant. Abraham, Leo and Miss Betty are always so friendly and patient with me. They are kind people who are knowledgeable, quick and efficient. It is always a highlight of my day whenever I see them!”
“I've been a customer for a little over 6 months now. I visit every few days to pick up my mail. The staff was great at helping me set up my box and my change of address. Even helped add my roommate when he was able to come on a different day. Always greet you when you come in the door and so friendly. When we moved again recently we had the option to move our mail to our residential address but opted to keep our current box at Postal Annex. They're convenient to my work location and the service is awesome.”
“Ariana made my experience very pleasant. She was very helpful with the things I needed done, in a timely manner.Thank you, Ariana! Will continue to go here in the future”
“It’s always a great feeling to walk in to a business and be greeted with a smile and a “How can we help you” Very friendly staff. They took care of my needs quick. Impressed.
Thank you Postal Annex Murrieta!”
“Let me tell u what this is the place to go went to US bank to get something notarized abd lady told me she cant do trust...m went here and the lady was so nice and did it with a smile... very friendly and professional this place rocks”
“Great place for dropping off your packages! I never have a problem and the process is always so easy. They take packages from almost everywhere including both UPS and USPS. The shop is nicely stocked with all sorts of supplies to help with packing boxes. Although the shop is rather small, they also offer fun and random items for sale. The prices are fairly reasonable and they also sell boxes. The door not only lists their opening hours, but the time for pickups as well.Highly recommend if you need help with anything package related!”
“I discover this place a few months ago when I needed to pay a utility bill, it was a nice and refreshing experience that when I first walked in the store to hear someone welcoming you and asking how was my day going. I’ve been coming to pay my bills regularly, buy my lottery tickets, among other things and it’s nice to see the owner always smiling and providing awesome customer service. I definitely recommend this place.”
“I have been using The UPS Store #4379 in Murrieta, CA multiple times, and I couldn't be more impressed! The store manager and staffs were incredibly friendly and welcoming. They took the time to understand my needs and provided top-notch assistance throughout the entire process.
Their picking, packing, and shipping service was exceptional. The team expertly packed my items with care, ensuring everything was secure and well-protected for shipping. What really stood out, though, was their dedication to helping me lower my shipping costs. They offered great advice on the most cost-effective shipping options, and I ended up saving a significant amount compared to other services.
I highly recommend this UPS Store to anyone in need of professional, friendly, and affordable shipping services. Their attention to detail and commitment to customer satisfaction make them a standout!”
Open 24 hours
41593 Winchester Rd Suite 200, Temecula
Mailbox Centers
“I've used Ship2Storage several times for 1-10 boxes. I didn’t need a full storage unit since I only had a few boxes, but I wanted the option to keep some longer than others and bring them back when I needed them. Ship2Storage was the perfect solution.
The flexibility is what really stood out — I could choose how long to keep each box, and the return process was simple. The cost was also much better than renting a storage unit, and UPS pickup made it really easy.
For anyone looking for a more flexible, affordable way to store just a few boxes, this service makes a lot of sense.”
9AM - 6:30PM
27475 Ynez Rd, Temecula
Mailbox Centers
“Not sure why or how this location got less than 4 stars. Bad day people? I've had nothing but great, stress free experiences here. Never a wait, fast, friendly service. Top notch!”
“This is for management. You need more workers. Your understaffing and its reprehensible. Even the us postal service has at least at least 2 people on a Saturday for busy offices.
Otherwise the worker was great. Handled the rush of multiple customers at once with grace, in the half hour period we were there. It was crowded. Just because this worker is awesome and has good attitude in such circumstances doesn't mean that justifies understaffing. Its not right.”
“Highly recommend I was there on Sunday and the person who assisted me was quick fast and pleasant. Although it was not really something out this world I do appreciate someone going the extra mile to answer questions on concerns or confusion I may have. Great service overall.”
“The girls who work here are really helpful and always busy getting it done. I've forgotten my mailbox key numerous times and they always help me out.
I've had a a lot of very large packages delivered here without issue.
Thanks !”
“We’ve had nothing but good experiences here at this location. Great place to have a PO Box rather than having your mail and packages stolen. Worth every penny.”
“It was my first time returning something through UPS, and Patrick made it extremely easy. I hadn't even taped the box I had brought because I needed tape and was in a hurry, but Patrick said he'd handle it and stick the sticker on there for me. This store is always helpful and great with getting the job done!”
“Joe was awesome,went in to get an estate letter notarized and he was thorough in his explanation and professional. Quoted $15.00 on the phone and that's exactly what it was ?”
“Chris was a life saver with mailing some really important documents and gave me everything I need to verify. He was super considerate, and after a stressful ordeal with so much paperwork, this is the place you want to go. Thank you Chris!”
“Lynn and Lilly at the ups located off Jefferson are your best employees! They were super helpful and sweet! They’re definitely the kind of people you remember ! I had 2 returns that they happily helped me out with .I could’ve stayed and chatted with them all day! Very welcoming and Amazing ladies!!-fayth:)”
“The service at this place was awesome. The employees were very friendly and very helpful. They helped me offer me the most appropriate option so that my shipment arrived safely, in a timely manner.
GRACIAS!”
“The employees are extremely helpful I was having issues with the format of my document and the worker helped me print it out the proper way and taught me how to reformat it. He also didn’t put me to the side he dedicated time to help!”
“We visited on 3/28 at 10:10. Andrea was our service provider. She was super helpful with our scanning and faxing needs. Super friendly and a great asset to the store.”
“⭐️⭐️⭐️⭐️ 5-Star Review for UPS (Employee: Nikolette)
Posted on: September 6, 2025
I had a great experience at UPS today. I want to sincerely thank Nikolitee for her outstanding customer service. She was patient, kind, and very helpful with my mailing needs)… As someone whose first language is not English, I truly appreciated how clearly and respectfully she communicated with me. She made the process smooth and stress-free…. It’s rare to come across people who go the extra mile — but she did exactly that. UPS is lucky to have someone like her on their team. Thank you again, Nikolette, for making my day easier and brighter.”
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“I seriously don't know how I would survive w/o this place..Randy & his beautiful wife have taken care of my postal needs for many years now. They are always pleasant, professional, knowledgeable, and so very helpful ?”