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February 2023 by Timo V.
Inept, incompetent, inaccurate. Not what one would expect from a pharmacy. Terrible service, under staffed, inadequate inventory of commonly prescribed meds, however, they do have an unlimited supply of excuses and contradictory messaging. Their preferred tactic is tag-team transferring. They have weaponized the telephone "hold" button. Caveat emptor.
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August 2022 by Marcus H.
The staff at this Rite Aid on Clinton Keith, especially Ann the pharmacist, are AMAZING! I send all my patients and get all my own family prescription needs from them. DR HAME
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June 2022 by Ira S.
This is one of the closest pharmacy to my house and I make sure my meds are ready to pick up before I go because it can get really busy in this store. I like that they have thriftys ice-cream and I walk around the beauty area while I wait sometimes while they prepare mt meds. Nice people both store and pharmacy they help me to look for stuff sometimes when I can't find them. The restroom is clean too for the most part.
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December 2021 by Michelle V.
Thank you for being open when we needed the vaccine! This store is closeby to my friend's house and we needed a booster. We called and they told us to come in a certain time for a walk in, we gave our info, filled the form and waited to be called. The shot was painless and the pharmacist was very informative, I think she's my favorite, very pleasant lady! They even gave a free hand sanitizer, how cool is that?! I have never had any pharmacy gave me anything! Thank you!
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December 2021 by Claudia U.
The worst service, bad customer service, and they even close the pharmacy 1:40 before their hours of operation
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December 2021 by Marilu R.
Absolutely hate this pharmacy!! We get calls that our prescription is ready, but when we get there they don't have it ready! Then we go back home and receive another phone call that it's ready! The pharmacist are incredibly rude! We also get our shots there. The store is almost empty and they keep us waiting for over an hour. There's been so much more that has gone on. The only reason we even go there is because the drive thru is convenient.
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December 2021 by Tiffiny m.
Horrible experience with this pharmacy. It is almost impossible to get them on the phone. I have medications that I need to fill each month, they never have stock and don't order until repeat calls, often I have to drive over since they don't answer the phone to ask them to order the medication, and then wait 3+ business days for it to arrive. They are not able to tell you if the medication will be in stock or not. I have spent many hours on the phone and on hold trying to get my medication filled. If you are looking for an easy pharmacy experience, and to have your medication filled on time, please look elsewhere! After using them for a few months, I am switching. The longer business hours and drive through do not make up for all the trouble filling medication and difficulty getting in contact with them!
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August 2021 by Jamie M.
Bad pharmacy I've been waiting forever the lines are always long and they only got one person working the pharmacy
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August 2021 by Marlene T.
My doctor sent a prescription over to Rite Aid about a month ago and they said they were ordering it. Last night I called about it and first she interrupted me while I was talking and second she said they must not have had it in stock. I asked why did I have to call about this? They should have let me know right away that they couldn't get it. So she says she'll call my doctor tomorrow. Rite Aid always has bad customer service with their pharmacy. I'll be moving soon and won't have to deal with them much longer. Worst pharmacy.
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August 2021 by DeeDee C.
This location is very very very slow!! You would think that if your open now you would hire enough people to handle your load!!! You obviously are making the money to pay employees, the line is horrendous!! Very disappointed!
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April 2021 by Ursula L.
I love this Rite Aid specially the employees. Maria is awesome and the other lady in the front register. Very friendly and always greet us. Thank you
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March 2021 by Melernie C.
Love the staff at this rite aid. Always greeting the customers as you enter, Especially the pharmacy staff. I got my covid vaccination there and the pharmacist was so nice and informative.
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March 2021 by Evan G.
Excellent experience at the pharmacy! Anne was very friendly and knowledgeable. Best part? The shot didn't even hurt! Thank you, and I will be back for round 2!
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December 2020 by Natty M.
I came in Christmas Eve in desperate need for envelopes to add to my last minute gifts and I received the best customer service from Vincent and Veronica (I hope I got her name correct). Not sure if they were clerks or managers but they went above and beyond for me that night and saved my last minute picture gifts. Thanks again guys!
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November 2020 by S C.
Awesome Pharmacy!!!!!!!!!!! I highly recommend.. Great customer service.. fast and friendly