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November 2023 by Sarah Eismann
Ryan was amazing. Helped me with a fix last minute when I was totally stressed and anxious. He was knowledgeable and friendly; explained everything to me in easy to understand terms. Super awesome. Thank you so much!
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July 2023 by Sarah O.
These people are AMAZING HUMANS! I was driving down I 5 and my AT oil light came on. I called them, they let me stop in with my elderly mother and my young son. We had a new appointment. It was during the middle of the business day, and then a time for us. It was ridiculously hot, they brought my family in, checked my vehicle, figured it out.....And sent me on my way. They would not allow us to pay, and when we asked to pay, they asked us to pay it forward. These guys are wonderful!!!
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May 2023 by Annemarie D.
Dave, the owner, was kind, responsive and generously looked at our van that had problems en route to Clear Lake. He declined payment because he did not time to resolve the problem. He advised is to have it towed home.
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May 2023 by Sheryl W.
Tramatic Experience...they are unclear...over filled my oil don't keep agreement s...and discriminate....strange ...t.. while I'm there trying to speak with the woman..the guys over there.. my hood is up...and he is snapping my motor cover....on...offf..on...off...???? What the heck for.....????Service: Oil change
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April 2023 by Elsa DieLowin
3 other auto shops didn't have the time of day for us. The gentleman here was polite, professional and kind. Though I told him that we were not in a position to have him do the work he diagnosed as needed, nevertheless, he gave us good advice, and refused payment for the time he spent on our problem.
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January 2023 by Anya Finkelstein
I highly recommend this place! We were stranded in Williams in our van that we live in full time, and Dave was incredibly helpful, kind, and communicative. We felt like he went out of his way to make sure we could get back on the road even though they were absolutely swamped. On top of that, his crew was thoughtful and friendly, and many of them also went out of their way to make sure we were comfortable. I have an old van that I have experience fixing, and Dave was super receptive to that and invited me to look at certain things and follow the process he was taking while also explaining aspects he couldn’t show me. He also seems to love working on old rigs and has a great knowledge of them which is sometimes hard for us to find. I can’t recommend Harper’s enough! Shouts to Dave, Ann, Sheri, and Jeff! Thank you and the rest of the crew we appreciate y’all so much.
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October 2022 by Devin Brown
Dropped jeep off for emissions testing the shop kept me posted on repairs and parts needed were able to find a needed part to finish testing very professional was able to talk to everyone at the shop good group folks thanks for your help ?Service: Auto emissions testing
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January 2022 by Angel Ruiz Montoya
Honest Humble Kind people got off the freeway scared something really wrong with our car I thought tire blew out ran into Harpers auto repair and was helped quickly had my 2 daughters and sister with me they had us wait in warm office and took time to check our car test drive bring it up check wheels and everything let us know what was wrong with our car let us know what we needed to be repair as soon as possible but that we could make it safe to drive back home under 55 through back road not once did they say or suggest for them to repair I insisted in paying for the time and for checking everything they said no and where happy to help God Bless this business will definitely recommend and go back thank you so much David and Sheri you where Angels for us today very gratefulServices: Brakes
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November 2021 by Sonia O.
These guys were incredibly friendly and polite from the get-go! I made the appointment with the owner, Dave and both Andrew and Jeff helped me when I dropped the car off unknowingly on their lunch break. Both guys were polite and understanding even though they were on their own time. I apologized but they reassured me it was no trouble. Some places I've gone to for an oil change treat me like every other customer that they need to just get in and get out. These guys didn't rush me or try to talk me into any upsales or unnecessary purchases. The friendliness and professionalism of Harpers Auto is comforting. I will definitely be returning here for any further needed services for my car!
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May 2021 by Tom D.
If you want to have your shocks replaced, damaged on install, and then have the shop blame you as the driver, this is the place to go. Want to work with a shop that respects it's customers? STAY AWAY!!! Want to work with a shop that doesn't stand behind their work? STAY AWAY!!!
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January 2021 by TL K
I broke down near Williams, CA and had to rely completely on internet reviews to find a place to have my car towed. Lucky for me Dave was still there when the tow-truck driver dropped off my car so I was able to hand off my keys and discuss the problem in person. He gave me an estimate for replacing the serpentine belt (he also shared some of the amazing pluots from the box he had in the office!). When he called the next morning Dave explained the problem was actually the tensioner assembly, which took out the belt. He had to wait for parts, but expected to have my car ready an hour after parts arrived. The parts took longer than he expected, but he was very communicative about the entire process. In my experience cars are rarely ready at the hoped-for time. My Dad, who has worked on cars for years, said the problem and fix were on-target for what I experienced and the price was reasonable when not going to my usual mechanic (Dad...). All in all, this experience was as good as an unexpected $300 car repair and overnight stay at a hotel in the middle of nowhere can be. I appreciated I could reach Dave when I called and he also called me to give updates. He also explained the problem in a way I could understand and convey to my dad.
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January 2021 by Jeff Axup
Dave was extremely nice and helped us troubleshoot a problem on my Acura on short notice. Didn’t even charge me for looking at it.
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December 2020 by Jeff A.
Friendly service and rapidly helped me out of a tight spot when my Acura started acting up.
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November 2020 by Rusty Oliver
I was passing through town on a long trip and my check engine light came on. David was kind enough to take a quick look at it so I could continue on my way. It says a lot about his approach to business, and his community.
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August 2020 by Lauren Millikan
We (barely) rolled in to Harper’s Auto Repair with a broken down car, while 12 hours from home on family vacation. They were obviously busy, but took the time to look at our car and help us get home. We are very grateful for this shop.
