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May 2023 by Shamar Case
They are always so thorough and explain every part of the process, which makes me feel like I can make informed decisions. The entire staff also are genuinely kind people, and so professional too!
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January 2023 by Jessie Atkinson
Fix your phone man
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September 2022 by Kathryn McCarthy
Wonderful place. Pulled in without an appointment and they fixed my problem super fast. Didn’t even charge me. Highly recommend
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September 2022 by Ryn Z.
Wonderful place. Pulled in without an appointment and they fixed my problem super fast. Since it was minor they didn't even charge me. Highly recommend
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August 2022 by Tammi Newell
Ken is honest and thorough, he's always done good work on my trucks.
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July 2022 by sunny clouds
Best auto repair in town
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October 2021 by Cory
Our car broke down in Willits and we had it towed to Ken's. It was done and he let us know right away that it was not worth fixing. He could easily have charged me $200 for "diagnosis" but he didn't, he gave me solid advice and let us leave without a dollar spent. It seriously made a big difference in how my mood was that day. Super classy. Also great baked bean recipe.Services: Transmission
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December 2020 by Steve Franceschini
Takes care of our Volvo and knows how to fix things that come up.
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September 2020 by Cathrine Masiello
Very knowledgeable but pricey.
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November 2018 by larry thompson
Great guy. Good prices
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October 2018 by Criket D.
it was our first time taking our precious car to the shop 2 years.. we have problems with the other shops on main st. so we ask around they told to go to Ken's.. We was so happy our little car got an tuned up and oil changed, runing smooth again Great Price for Great Service so greatful Thank you
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September 2018 by zariah weedn
I broke down outside of willits on my way to Garberville Ken was so nice to me so despite the stars on google I choose to come here after calling all the shops. I got towed to him he diagnosed it immediately but the parts took awhile to come so I spent a lot of the day here but his guys and him worked as quickly as possible it was so nice to see his family run business. He is very experienced and knowledgeable he will explain it all to you which is what I prefer! He spotted other things on my car that could be an issue and fixed them. His prices were very reasonable and he got me on the road by the end of the day! I feel blessed to have had such a kind an welcoming mechanic when I thought I was out of luck and stuck in the middle of no where.
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August 2018 by Chris M.
I will keep this really, really simple. We deeply trust Ken and Diane. Ken's Auto place is highly trusted and very cool. Automotive repairs is something I have turned over to masters for forty years since I was in college and I have found that there is a quality of person and family and team in this hard working shop that I will trust our vehicles to be taken care of with complete professionalism and very friendly service. I have even had work scheduled where I was told it was not needed and to wait. Ken and Diane are incredible friendly, helpful and deeply community oriented with their commitment to the Willits hood so we can depend upon their integrity and state of the art skills. Thank you Ken and Diane for keeping out wheels running safely and smoothly -- that means everything to us. Side Note: If you want to know anything about Willits and the local Northern California scene, Ken and Diane are super resources and so appreciate that they are a part of the scene here.
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January 2018 by Derek Daily
My car broke down outside of Willits and Kens was able to get my vehicle in and have it repaired by the next day! Ken and Dianna were very friendly and even drove me across town to the rental car company in their own vehicle. I was treated with kindness every step of the way! Would definitely recommend to anyone needing auto repair. 5 stars!
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November 2017 by William Smith
Average auto repair shop.
