Safeway in Willits, CA, offers a convenient shopping experience with a variety of services. Customers can find fresh produce, a bakery with birthday and custom cakes, cupcakes, and more. The deli provides party trays and platters, and the Order Ahead service makes it easy to have bakery and deli items ready upon arrival. The butcher block features meat, seafood, and sushi trays. The pharmacy offers immunizations and prescription refills, with friendly staff ready to assist. Many reviews highlight the helpfulness and professionalism of employees, with one noting exceptional customer service from a staff member who provided detailed product information and excellent support during a delivery order. However, some mention that the store can be busy, especially with long lines and limited cashiers, and parking can be challenging due to heavy traffic in the lot. Compared to other locations, like Ukiah, Willits Safeway sometimes experiences longer lines and less efficient service. Despite some drawbacks, the staff’s willingness to go above and beyond and the availability of diverse departments make Safeway a useful local grocery option. Overall, it’s a friendly store with helpful employees, though it can get crowded and parking may be difficult at peak times.
