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“Raven is the best teller i've ever had the pleasure of meeting! The most wonderful customer service i've seen from anyone, and such a beautiful bubbly personality every time i see her. She's never failed to put smiles on our faces and always making sure our banking needs are met. We Love Raven and are definitely going to miss seeing her there! I hope her new job is filled with nothing but blessings”
Banks
Banks
Banks
“My debt card had an unauthorized transaction on a Saturday morning. Columbia Bank was on it. The young lady I spoke with that morning, and am sorry I don't recall her name, gave me opportunity to go to an ATM, call a number, and a supervisor would allow me to make a cash withdrawal. This, to me, is going above and beyond customer service. I didn't take advantage of this because it was cold outside. I called my Willows branch, Monday morning and explained the situation. They told me they could print me a new card when I came in. I said I would be there after work. When I walked in, everything was ready... it took less than five minutes! I have no words to express how grateful the customer service was to me. I have been a customer since the bank was Umpqua, Tehama (and I worked there), and before that. What you have now is superior service... and the people in Willows, CA always make me feel special.”