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January 2024 by Road Tripper
This Best Western is a little run down. I've stayed in better ones, but the room was clean and the bed was actually comfortable. The towels were rough and thin. It's conveniently next to an Sbux that opens early. The breakfast fare was a tad below average for it's class, but that's not the reason why I stay at a hotel. Parking was plenty. It's a good base for visiting the nearby wildlife refuges
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January 2024 by Laura Lakavage
The rooms are what you expect for Best Western. Clean and comfortable.The service was very good, small problem with my first room and was moved to another room without having to ask!
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January 2024 by TBG
Not hard to imagine businesses trying to save money, but my biggest gripe is the towels are old and rough. This one is a bit more run down than another BW we stayed at the night before. Beds were firm but acceptable. Room was clean with the exception the inside of the toilet bowl had a remnant of someone else's time there. Staff was great. The food was good, not as much and varied as the other BW we stayed in. Parked on the north side under a street light where the Starbucks business is located.
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January 2024 by Val Tolmie
One of the best Best Westerns we've stayed in. Yes the room was on the small side. But it looked & smelled clean, fresh looking paint, plenty of towels, great shower with clean white (not yellow) tub, large TV. Even the bed linens smelled fresh & clean which is rare. Nice new looking pillows I wasn't afraid to lay my head on. Clean carpet. We requested a pet friendly room for our two pugs & wonder of wonders it didn't smell like a nasty dog house! Just a regular room. Responsible pet owners (like us) REALLY appreciate that! And the complimentary breakfast was excellent (cheese omeletes), still fully stocked at 8am, & super clean & tidy. Staff was cheerful & greeted you. Thank you & kudos to the owners & managers!Food & drinks: Very nice breakfast as noted above. Just one block south from the motel is Black Bear Diner & an excellent Mexican restaraunt called Casa Ramos. Note-worthy margaritas there!
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December 2023 by Dan Bromley
Very pleasant stay. Rooms were great. Very good customer
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October 2023 by Tim & Lorraine Stensager
The lobby was older so we were concerned, but the room was updated, clean and everything worked. The staff were great. Great value. We'll be back.
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October 2023 by Mackenzie Asbury
The ratings I've given are a satisfactory example that I'm most convinced this motel is a friendly establishment I'd highly recommend for friends and family to stay at during vacationing. Especially if they wanted to swim in a pool during hot summer days. I've encountered some of the staff and they were very cordial to me. My high respects. But overall whoever the owner of this nice place might be, I had a question for them. Are you okay with someone wandering over to collect cans and bottles for recycling? Or would you rather they not? If this is considered private property and you'd rather people like myself not collect those I won't do it anymore. I've just been interested in getting the owner's answer. And I hadn't done it in a long time since I wasn't sure you'd approve. Last time I was there was in August 2023 on the second week. So I was just wondering if we were cool. And could sometime meet up with you. Thank you very much for reading this review in your spare time. And my sincere thanks to you for running a great business. Take care owner of Best Western. Bye-Bye now!
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October 2023 by Nicole V
This BW was by far one of the better ones we've stayed in. Very convenient off the I-5, Starbucks was great next door. My partner said the breakfast wasn't that great down in the lobby but the service we had at the front desk when we checked in made up for it, she was very friendly. Rooms were quiet, good safe area, was nice having a peaceful sleep.
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October 2023 by Matt Flinn
Excellent little hotel to stop at on your travels. My top 5 best hotels I've stayed at. It's too bad there's not much in the area that would make you stay more than one night. Excellent staff and service. Best Western should use this location as a reference point.
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October 2023 by Trevor Pennington
Been coming here for years to go to the racetrack. Rooms are very nice, Service is top notch.Had problems sending my rooming list for my group, but in the end Patricia helped me get it sorted out and was so nice!
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August 2023 by Doug Dull
Nice average hotel room. Toiletries were good. Free breakfast was good. Parking was great. Close to freeway, but couldn't hear it in the room. Keep your windows and doors closed as there are a lot of bugs at night.
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August 2023 by Christine Dey
This is near to the 5 freeway so that convenience was good for us driving through, but otherwise there's not much in Willows. You can walk to a Starbucks right next door. A few restaurants nearby too. This is a motel with outside doors fyi. We had no problems except Expedia shows it has a hot tub which it does NOT. Also the pool was fairly cold and tons of mosquitos outside we practically ran back to the room and didn't swim. Breakfast was decent and be sure to try the fresh yogurt machine. Really good yogurt although no parfait toppings. Could be cleaner in the rooms and have soft towels, but the beds and pillows were OK. Nice that it had a mini fridge (although ours didn't seem to be working) as well as a microwave. Super sweet check in lady as well as morning. Check in girl is doing a great job.Lastly, glad I noticed the window was wide open or wouldn't have felt safe sleeping with just the screen.Safety: Motel with doors outside. Choose 2nd floor if you don't want to be open to potential passerbyers , but nice to be really close to the car if downstairs.
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July 2023 by Colleen England
Older BW, live insects in room, incredibly noisy from freeway & local street, & mini refrigerator. Wore ear plugs while sleeping. Wonderful, comfy bed, very comfortable & clean. No chemical smells from carpet. Front desk service at chk-in & chk-out was excellent!
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June 2023 by Karen Gimnig Nemiah
This hotel was exactly what we expected, basic, clean, comfortable. Staff was friendly. Breakfast had all the usual processed carbs and eggs. For a basic stop over on a long drive, it was what we needed it to be.
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June 2023 by DE3 OFFiCiAL
I hate this hotel and the people that run it. Take your money else where.I don't recommend this place at all. (Check in is at 3PM). NO EARLY CHECK IN AT ALL. I arrived at 2:30am and asked the guy at the front desk. "What would it cost to get in my room by 8am? I can pay an early entrance fee. I need to be at the Racetrack down the street by 9am." His exact response. "I would need to charge you another night, if u don't want to wait until 3pm to get in your room." (Crooks). I waited until after my weekend stay to post this review. Had to sleep in my car from 2:30am and take my race car full of luggage to the race track Friday morning because this hotel has a cra* way of running business. I could have paid 30-60$ for an early entrance fee, not entire another night though. And the hotel definitely is not full of guests at the time of writing this on a Thursday night. So the fact they didn't help me get into a room in a timely manner, is just them being di**s. Try the Super 8.And to add to it. Checking in rn. 5:04 pm 6/9 little girl at the front desk "we have an early check in. It's 20$" fu** this motel