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October 2023 by Jessen Durden
I would highly recommend banking from and when you have problems calling the willow's location of Umpqua bank. The manager who helped me. I believe her name was Theresa I'm just not good at remembering names Went above and beyond today to help me with my issues. Unlike all of my visits and calls to the orland location, I They made sure to make me feel like they were there to help me And even took the time to continue looking at my account after my phone call had ended with her.
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May 2022 by Alexa Scia
I don't bank here but was given a check & told to cash it there... I was shocked when I was told it would cost me $8.00 to cash the check because I didn't have an account there... my own bank doesn't charge. They also required a photo ID & thumb print. My friend didn't know this and was embarrassed.
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February 2022 by Diane Sigua
Staff Teresa was personable and efficient -- made our bank visit pleasant and hassle-free.
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December 2021 by Caitlyn Purcell
Rebecca was super friendly and helpful with me. The environment is nice and everyone their makes you feel comfortable.
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December 2020 by Blake Giesbrecht
Good bank
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March 2020 by Sean Long
Awsome staff!!!!!
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August 2018 by Deanna J.
Went in opened a checking account and savings account. The teller was friendly and knowledgeable to the different concerns I had. I was amazed at how fast it was to set up an account. Every time I've been there they have been so friendly and kind. I still don't know my account by heart so they have to look it up and they do it without an attitude that I have gotten from other banks.
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July 2018 by Dottie Petrone
I highly recommend Umpqua Bank. It balances old fashion superior customer service w/the most modern, up-to-date banking services. Umpqua wants your business. They go above & beyond to earn your business & trust, treating each customer w/respect, doing whatever they can to help you achieve your goals. It's Just A Great Bank!
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June 2018 by Matthew Berry
Stopped in today while traveling. Friendly staff. Wish they were my usual bankers.
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February 2017 by Craig Giesbrecht
Friendly employees
