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May 2023 by M.E. Dusa Y.
Problem w/this pharmacy is they are family owned & operated so they close early, only open for a few hours Sat morning, and are closed Sunday. Secondly: If you ever have to transfer out a script (because they often do not have something) or have to order (w/a long delay) example: your doc could send over a script for Penicillin on Wednesday & you may not be able to get it (from here) until Monday. Unacceptable when you need an antibiotic. The point being: once you go here, you must always go here. Once you transfer anything out (nonetheless because they cannot fill it in a timely fashion) then they will not serve you again. They will just tell you they cannot fill your prescription, or they cannot get it and they will give you no reason. This is an Indian family w/an Indian culture. Any perceived breach of loyalty and you are cast out.
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January 2023 by Lynnett B.
The service in my opinion is horrible. I and many others have been treated poorly in this store by a tech. The owner/pharmacist has been made aware of this situation but refuses to handle it. Also in my
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December 2022 by nikky renteria
Enloe sent over a prescription for my husband so I called to check on it. The woman who answered was very rude and even hung up on me while I was trying to ask a question. Tried to call back and they would not answer. Very unprofessional and just down right bad service would not recommend.
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August 2022 by Joe Salyer
Cashiers were very polite and the pharmacist knew what he was talking about
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June 2022 by Joshua B.
Twice that I've been notified that my prescription was ready and it wasn't. It looks like I'll be going to Walmart next time.
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June 2022 by Lee Salyers
Cashiers were very polite and the pharmacist knew what he was talking about
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September 2021 by Larry Huffman
Great helpful friendly service
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August 2020 by Rosalinda D.
We've been going through Willows Pharmacy for 20 years, and have always had consistent good customer service. They sometimes go above and beyond to help you get your meds by calling the docs to get the refills approved. Tejas will tell you if the meds you are picking up interact with each other, which shows he cares and knows what he is doing. Best part is they deliver and 100% bilingual!
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August 2020 by Kaitlyn S.
This pharmacy is by far the best in town. Always makes me feel welcome and are super fast. I spoke to Jennifer on the phone and she was able to help me better understand my moms prescription co pay. When I came to pick up the front cashier was upbeat and super nice. I believe her name was heather.. thank you so much willows pharmacy!!!
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June 2020 by Rudy Romo
They have always been very helpful and caring.
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April 2020 by Kim Tackett
Best customer service always! Tejas and his staff are always helpful and friendly- the epitome of a customer-oriented small-town neighborhood business.
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January 2020 by Vanessa Weber
BEST PHARMACY EXPERIENCE EVER!!! EXTREMELY HELPFUL. & CARING.. I WOULDN'T GO ANYWHERE ELSE!! I HIGHLY RECOMMEND SEEING THEM 1ST!!!
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January 2020 by Monica Diaz
Staff is always nice, friendly, and very helpful
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October 2019 by Kearra Gurule
I've used Willows Pharmacy for many years. They are a pharmacy you can trust. The lead male pharmacist and his wife are very kind and professional. I highly recommend them.
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October 2019 by Emily Garcia
The pharmacy staff are always super curteous and helpful. I never have to wait more than a few minutes and my refills are always done on time. I've been with Willows Pharmacy for years.
