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June 2022 by Suly C.
Staff is always friendly and very helpful Never had an issue and dont mind going to this bank
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October 2021 by Andrew S.
Probably the worse service I've had at a chase bank. Very unfriendly people and didn't accommodate me and my transaction.
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March 2019 by Joshep Nieto
Thanks again my brother's said we can buy dipers wash your getting fault buttyz and limin we ate even selling no bean pies hallywood casino emgelwood and sister in need a a black panther? I can make you feel like a Nubian prinzzes the national you girls up from school today makeup no hair and chapstick butter Cookies over your skin not sinny white how dam bitsh Sandy big butty how no tweak ot to vagus got plentiful
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April 2018 by NiveK3827 ..
Only 1 bank teller in the morning her name was Megan I believe, and this was at 10 am. I was there to open an account and one of the guys working there made up some excuse to not see me and and instead took the next person who happen to be a pretty good looking lady, although I was there way before her. Then after about an hour of being too patient I kindly asked the only decent person in there, Yolanda, how long more would it take to be seen because I had work at 12. She went to ask and she came back with an "idk". So I just left down to the sepulveda Carson branch instead, where they only made me wait 5 min, and I was out of there in less than 30 min with a new account.
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August 2017 by Carlos R.
The teller daisy is very helpful I usually don't come to this chase but she was very helpful!
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March 2017 by David M.
I am a very busy man with lots of successful businesses so I need a good bank to keep track of everything. The girl with the red hair (Jessica) takes care of me and all my money quite well :) -David
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December 2016 by Parker R.
Worst bank ever.... hey play with your money and don't have a family, friend or loved one who needs an immediate cash deposit...Chase stopped doing this three years ago. They will force you to do a money order at one of those ratchet cash checking places and even after the money order your deposit it will be treated as a check and only a partial amount of it will be made available to the account holder. Chase is arguably the top three worst on anyone's list for banking institutions. My advice avoid them like the plague !
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October 2015 by Patricia C.
Acouple of weeks back I went to this branch to make a deposit, they were still close. They were running late and I understand sometimes you lose track of time or the staff gets their shifts wrong. The thing that bothered me was that the girl teller with the red hair just walked by and didn't even say "hey sorry for the wait. We are running late or a good morning" at least. She just went in and giggled like if it was funny. Today I went in to make another deposit. Same girl was there and her manager. She "was organizing" the pamphlets that looked the same to me. She took her time while the guys in front of me waited to be helped (she's the only teller) then when it was my turn. She barely smiled and then I told her what I was there for. After she was done. She just handed me over my deposit slip and that's it. I said thank you just to see if she got the point that her demeanor wasn't all that great for being in customer service. I always come to this branch and my best experience was when Pilar was there. She was very welcoming and gave excellent customer service.
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March 2015 by Luis D.
They have new machines in the middle of the floor.... they closed window tellers and kept only 3 ( super separated; 2 on business transactions and 1 on the other side of the moon). They said it is better and it won't affect the lines but *cough* it did. ATM inside/ATM outside ( what's the difference??????????) When I asked them if it affected the employees at the windows... answer:"No, we're actually hiring someone new for the branch." : Question: "for the window?" Answer: "no" ......... the original question was for the window. It's whatever there but they do get lines... unless you go during their downtime. During peek hours..... "Fo get about it!" There should be more personal account windows. If there is another branch... just go there.
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June 2014 by Leti M.
Great customer service. Line moves swiftley inside but for some darn reason when the bank is closed and I have to use the ATM outside its so slow. People stand there and look at the screen without doing anything. C'mon People handle your transaction and MOVE out the way!! Its not rocket science just handle your business. Im all for taking care of my $$ but just dont understand why people take so long. SMH..
