October 2021 by Elizabeth Medina
I’m more than 85% sure that it was the manager whom I asked where a certain product was and she simply said they are here if they are not then I’m not sure. What kind of customer service was that? She didn’t even offer to help and look anywhere else.
July 2021 by Joanna s.
If I could give guys place 0stars I would , I'm a resident of Wilmington and I can tell you from personal experience the staff is incompetent and rude. It took me 8 days to get a refill prescription for my 9year old son's eczema. The pharmacy staff apparently was waiting on authorization from doctors office. I never received a phone call from pharmacy that my prescription was authorized so I had to present myself in person. The disgusting smurk of the lady pharmacist was appalling when I expressed my frustration and the fact that they never called back regarding the authorization of medication for my child. As if she was happy I was frustrated from the situation they created. You wanna get treated as if your health isn't important come on in to this trash ass pharmacy.
June 2021 by Maria Aphy
Do not use this stores photo printing service! 3 days ago I ordered photo printing and received a confirmation email w an order number to pick up my pictures. I went to the store and was told my pictures could not be found w my order number or name. I contacted customer care who contacted the store and like magic my pictures are now available. This only makes me wonder more, where were my pics when I went to the store? Who had them? Were my pictures used for something inappropriate? I'm so uncomfortable and disgusted
May 2021 by Ana Vazquez
A little hard to understand the steps to get the covid shot but nice and friendly staff that helped out
May 2021 by Tina M.
Overall good service! Great prices especially with the extra bucks we get with the card.
December 2020 by Burnt_Toast
Always a nice place to stop by when I'm around. The coupons here are insane
October 2020 by Lisette Rodriguez
Bathrooms here are always closed. Out of order for 4 months , seriously ?
August 2020 by Jackie Rubio
I love this location!! The customer service is ofd the charts!
July 2020 by Lisa Thompkins
It's ALWAYS at least an hour-long excursion, as CVS has so many things in addition to getting prescriptions filled.
May 2020 by Liz G.
This place is full of rude people. I came to pick up a photo panel I ordered online for mother's day. Apparently they couldn't find my order. They even said "are you sure you're at the right store." When I was showing them my email confirmation with their address!!! No customer service whatsoever. All they said was well order it again cuz it's not here.
December 2019 by Bailey Green
kind customer service.
October 2019 by Katielynna G.
Melinda violates hipaa all day ! Thanks for the experience so not coming back ! She's needs customer service training and to take a chill pill ! So rude and angry the only reason why I'm nice to her is because she's handling my prescriptions and I don't want her to tamper with my stuff !
September 2019 by Arnie Cunningham
I just had the worst experience at this store. I had them press the customer service button for every department I entered throughout the store. The young buff man that works there literally follows you around the store like if you’re about to shop lift. It makes me really uncomfortable to shop at this store. It’s Not the first incident.
April 2019 by cynthia ponce
VERY FRIENDLY KNOWLEDGEABLE PEOPLE. I HAVE GAINED A FEW FRIENDS HERE. REALLY NICE.
March 2019 by George S.
I'm a firm believer in that we all want to do the best we can in our jobs and sometimes when you are sick we tend to be a little selfish to think that only what I feel is what matters and that the only thing that should matter is what I'm feeling or my spouse is feeling we lose site of what others feel and that dealing with people in general is most of the time not the easiest especially when some are not reasonable.I got sick and i know what it feels like and it must be hard to attend to so many people not all sick some with issue others that are complicated but all needing the experience and understanding of a pharmacist willing to lend an ear to make sense of what that state of mind in that one person is in order to take the prescription and that's if the medicine or the compounds to make the medications are in stock because now a days every company wants to have in stock only what is necessary other wise to much inventory means less money in there pockets but any way, I want to take this time to say I know it's not easy dealing with certain people and I really want to Thank the pharmacy staff in Wilmington ca 90744 to let them know I really appreciate all the work you do and with dignity even after that rude customer. I say just smile because I care and thank you so much for all you all do for our community.