Metro by T-Mobile receives positive reviews for its helpful and professional staff. Employees are noted for being very helpful, going above and beyond, and working hard to resolve problems, including phone issues and switching carriers. The team is described as efficient, knowledgeable, and kind, providing great customer service. While the wait can sometimes be a little long, the service is considered worth it, with associates willing to guide and help customers. Multiple reviewers state they will definitely return and recommend this location to friends and family, calling it the best around.
Jose was awesome! Fixed my issue promptly, offered advice and gave me a case! Great worker
February 2026
I had a terrible experience at the metro pcs on Anaheim street so I came to this location to get a better answer on why my bill was high. The manager Nayeli helped me lower down my bill and on top of that I got a free tablet! 100% recommended with great customer service
