SOAP City Laundry Services is a conveniently located laundromat in Wilmington. It offers coin-operated machines, including three different sizes of new front loader washers plus older top-loading styles, which require quarters. The business provides an efficient Wash & Fold Service, noted as a great help for working people. The staff and owner are described by many as great, very nice, helpful, and professional. However, some customers report significant frustrations with new policies. A stated rule prohibits customers from using only the dryers, requiring them to also wash clothes there, which has inconvenienced and offended some. One customer reported an attendant with a nasty attitude who blocked the entrance and enforced this policy, suggesting other laundromats to go to instead. Another noted the soap and dryer sheet vending machine was non-operational during their visit. The location is not open 24 hours. While many find the service good and the atmosphere cozy, others feel bullied and question the business morals, advising customers to wash at a more respectable place.
I came in and needed help with washing. The young lady Myriam was very helpful. I do recommend going here and looking for her help! 😊
August 2023
This place is great!! The staff that work there were very friendly and polite and very helpful. The laundromat was very clean and the prices were reasonable. I'll definitely be back here to do some more of my laundry
April 2023
I went there on Friday and the old lady didn't help me with anything that I need the service wasn't very good
