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February 2024 by chad canepa
Shane and Caity have built a wonderful facility. We’ve been taking our 2 dogs there every Friday for 5 years now and couldn’t be happier. Our dogs are a little wild and the staff is so good about keeping them calm at drop off. Super clean, new facilities are very welcoming. Also love how the play yard is in plain sight (some places feel like they’re hidden behind closed doors). We’ll keep going as long as they’ll have us!
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November 2023 by George Gutierrez
My little guy Chico loves this place.
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September 2023 by K Volpe
Really quaint and personal. You'd forget you're at a dog kennel for how well mannered and calm everything is.
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May 2023 by Kelsey Escoto
Best daycare boarding and training in the county.Staff are serious about taking the best care of clients' dogs.
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May 2023 by Sonja Vasquez
Our fur baby has been going to Balanced Behavior since the middle of 2021. She goes sometimes for doggy day care to burn off some energy or to just have some doggy companionship. We have also boarded her there for a few days and nights at a time when we werent able to take her on trips with us. We also went to in person one on one training there with Caity and she helped us understand how to communicate with Mala on what we would like from her and some manners. They keep her cool in the summer and pay great attention to her if she seems to be getting over stimulated or sore from play. She had one minor scuffle with a dog there and we were instantly called to let us know what had happened and to assure that she was fine and to keep us in the loop with everything. The owner is on site a huge majority of the time and she is also the one that trained Mala and us there on her property. The staff is kind and attentive and friendly and that goes a very long way with me. We had been a devoted fan of another local kennel before Balanced but the new staff always seemed annoyed, hardly smiled and the last straw was when we picked up our dog from a 4 day and night stay and our dog was clearly in pain and was sent home with us with a painful sprained tail. No one mentioned anything to us but it was obvious she was in pain as soon as we got home. Anyways our doggy loves Balanced and we are pretty fond of them too. ???????
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April 2023 by Gabrielle Russell
Balance Behavior in my book is the best facility in Sonoma County! I have the pleasure to work there too! Caity's knowledge, attention to detail and passion for dogs is endless. Also a fighter/new mother. The world has not been easy due to Weather and COVID for years now! As an employee I have never felt so supported and cared for by a company and just truly love my job and my co workers. Balance Behavior is over and beyond care for my dogs and anyone else's because literally every individual that works here loves dogs unconditionally and it shows.
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April 2023 by Mike Weinstock
My dog gets excited as soon as we get off the freeway because he knows where he is going
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July 2022 by LeeAnn B.
We LOVE Balanced Behavior and all the staff . Our pup has been going for the past 3 years and we can tell she loves it too! She does day care and has done boardingYou can't go wrong with picking them for your day care or boarding needs
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May 2022 by Roxanne O.
We love this place. They take excellent care of our German Shepard pup. They have accommodated us in a few last minute needs. Always friendly. Our dog always seems happy and exhausted after leaving daycare.
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February 2022 by Alison T.
We've taken our dog to Balanced Behavior for training and daycare for a couple of years now. We couldn't be happier with the knowledge, kindness and professionalism that Caity and her staff members have!
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October 2021 by Me M.
I'm really sad to say that I had a really bad experience here when attempting to board my second dog. As soon as I approached the facility for an assessment three staff members approach my dog and I and started shaking their heads / making negative comments such as we don't think this is going to work and your dog is not a good fit for boarding, they continued to say things like you need to work with him way more to get him socialize. I was totally stunned and confused as they hadn't even brought my dog into the the small pup play yard to let him see / introduce him to the other dogs. I finally suggested that they give my dog a chance to meet/view the other dogs from the other side of the fence and slowly introduce him inside and give him a chance to warm up/ be a little less timid. The staff members agreed and I went inside the office to check on paperwork while doing this I was told by the front desk associate that she could not locate my paperwork, this was a huge red flag for me as I have had paperwork on file for years and had updated my paperwork many times as I bring my 1st dog here regularly. Hearing this was highly concerning to me as I'm not clear on what happened to my info and if there was an emergency would they have been able to locate my information? I would have appreciated a little more positivity and some solutions from the staff members. They could have suggested doing an assessment with both dogs together or doing a longer assessment to see if my dog would warm up after a bit. My dog loves other dogs however he is still young so he takes a while warm up to new things and situations. I would recommend more of a solutions approach, more positivity and organization from Balanced Behavior. It feels as if they are only will to accept dogs that warm up immediately to other dogs and if your dog needs any kind of TLC they are not willing to help. Needless to say I will not be returning here.
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October 2021 by Tonia Seidita
Very nice dog boarding facility.
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September 2021 by Enrique H
Grate place for my doberman. I recommend it . Give them a try ..very friendly place.
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August 2021 by mark gleason
Very professional staff, clean well organized.
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May 2021 by Megan Cass
Caity is an amazing trainer! Very talented with dogs and people!
