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November 2024 by Crystal Columbus
I really care for the pooch parlor my Maltese poppy loves going there and the staff is very helpful and kind. I recommend Pooch parlor to anyone that has a small dog or a large dog. They are very good grooming business….
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November 2024 by Nichole Paulson
Friendly staff and good appointment availability. They always do a great job on my dog!
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October 2024 by Marisa Meckstroth
This place is awesome. They are so quick to respond and always get my large dogs in even when I’m calling last minute because I’m a terrible planner.
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July 2024 by Patricia Robinson
The Pooch Parlor in Windsor is the absolute worst place I have taken my doodle ! They are ridiculously priced at $200.00 for a doodle, by the way that was $100.00 an hour !!!! I was told it would be a lot less , then I get the bill . I was in total shock! But, the worst was their customer service , they were rude to top it off! Attitude, pay up ! No senior discount nothing . Looking at my dog , he didn’t get that teddy bear face at all ! The worst cut he has ever had , guess you don’t get what you pay for ! Never going back there again !
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May 2024 by mary correa
NEVER pick up the phone and still seem to be upset when you don’t call and make an appointment. Horrible service.
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April 2024 by destinee villarreal
Literally abused my dog. If I could put 0 stars I would. I took my pup in today and as I was waiting for her to be finished I heard her screaming and crying really bad? So I got up to see what was going on, and I see that the groomer sadie was being very aggressive with trimming my pups nails, she had her arm up wayyyy to high up, damn near bending it. I tell the girl in front I don't want her to cut her nails she's hurting her. And she goes back to tell the groomer and the groomer says "she's fine she's almost done" like what the hell are you kidding me?!! I said stop so stop. Obviously she wasn't fine if she was screaming. Dogs don't scream for no reason. Sorry. Then she proceeds to blame me for my dogs crying!? Saying she's crying because she sees me. But the reason why I stood up from my chair (which my pup could not see me in) in the first place was because I HEARD HER SCREAMING CRYING and the groomer telling her to stop crying? I don't think they treat the dogs there well at all. I heard them yelling at other dogs very aggressively to stop moving or whatever. Instead of trying to console them and calm them down nicely. Obviously they don't know how to treat animals. I wish I didn't pay a dime to that damn company. NEVER AGAIN. They should be shut down. UPDATE: my dog is literally traumatized. She will not come out from behind the couch. Only god knows what else they did to her before I got there...
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April 2024 by Donald Arata
Great job on my pink nose pitty.
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April 2024 by destinee v.
If I could put 0 stars I would. I took my pup in today and as I was waiting for her to be finished I heard her screaming and crying really bad? So I got up to see what was going on, and I see that the groomer sadie was being very aggressive with trimming my pups nails, she had her arm up wayyyy to high up, damn near bending it. I tell the girl in front I don't want her to cut her nails she's hurting her. And she goes back to tell the groomer and the groomer says "she's fine she's almost done" like what the hell are you kidding me?!! I said stop so stop. Obviously she wasn't fine if she was screaming. Dogs don't scream for no reason. Sorry. Then she proceeds to blame me for my dogs crying!? Saying she's crying because she sees me. But the reason why I stood up from my chair (which my pup could not see me in) in the first place was because I HEARD HER SCREAMING CRYING and the groomer telling her to stop crying? I don't think they treat the dogs there well at all. I heard them yelling at other dogs very aggressively to stop moving or whatever. Instead of trying to console them and calm them down nicely. Obviously they don't know how to treat animals. I wish I didn't pay a dime to that damn company. NEVER AGAIN. They should be shut down. UPDATE: my dog is literally traumatized. She will not come out from behind the couch. Only god knows what else they did to her before I got there... She's been in this spot ever since we've gotten home. It's breaking my heart... she doesn't trust me anymore because I took her to that horrible place without knowing about the horrors that go on behind those doors!
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March 2024 by Celeste Yauli
Worst place to take your dog. They left my dog bleeding when trimming her nails. We live blocks away, so my son took her walking and when they got back home, my dog was bleeding really bad. I called them and they didn't pick up the phone. My husband had to go back and they gave him some powder to stop the bleeding. So I paid for a service, I had to fix what they did to my dog. Just thinking about the pain my dog was having makes me upset. They dont care about pets at all.
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March 2024 by Shea C.
I have been grooming my dogs for years. Until I met Emma.. she is hands down thee best groomer in the entire county. She is now starring at the Pooch Parlor. If you can get in with her... you will never go anywhere else! She's quick, reliable and my fur babies absolutely love her! The only advice I have is make sure you pre book your dogs next appointment... otherwise... you will have to wait.. it's a bit pricey.. but she is well worth it!
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February 2024 by Hortencia R.
The best dog service in Windsor. I have taken my Boston Terrier Candy for the past 5 years and never has my dog come out with her ears dropped or body shaking , which is a good sign .Price is reasonable every groomer is top notch, knowledgeable and kind .
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January 2024 by Shay M.
Love this place, they do such a great job with my dog EVERY time we come here, and they always work with my crazy schedule. My dog loves to get in the car and come here; and she always comes home a happy (GREAT smelling) girl. My dog is an extremely bad shedder especially when she is blowing her coat, and they do a great job of cleaning her up for me. Thank you guys so much!
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September 2023 by Richard Ceely
She is AWESOME....great service and super nice!!!
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August 2023 by Sonja Vasquez
They always greet Mala super sweetley and are patient with her and do her nails so carefully and neat. Mala hates having her nails clipped but she does great with the staff at the pooch parlor!
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August 2023 by Frank Zappa
This place has gone down hill .. constantly raising prices, canceling appointments and never pick up the phone a lot of better more affordable options In The area save your time and money go somewhere elseThere not even that great at what they do .. I think my dog will be more happy else where
