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September 2023 by National Academy of Athletics
The team at Exchange Bank Windsor are awesome! They are always so helpful, attentive and genuinely seem to be happy to serve us. We truly wish other banks had their level of service. Jim Curry has done a great job of creating a special place to do banking... THANKS!
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September 2023 by Aaron L.
The team at Exchange Bank Windsor are awesome! They are always so helpful, attentive and genuinely seem to be happy to serve us. We truly wish other banks had their level of service.
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July 2023 by Emily H
Been with Exchange Bank since 1985. Very very disappointed to see rainbow pride flag in Windsor location. Not all of your customers support this. Stick to banking please
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May 2023 by Kathleen M.
Love this bank!! Opened account in Windsor branch first and all has been and his still my chose of bank since!!
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February 2023 by Marco Medina
They close at 1pm! Not 2:30!!
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September 2022 by Stanley Montanye
Been banking here for years.Always friendly and helpful tellers and I have never had a bad experience with Exchange bank.
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May 2022 by Isabella B.
Enchange Bank doesn't exchange money. Tried to get some change and was turned away for Not having an account with them. Was told it is their new policy- no exceptions. Went to Bank of America without any questions asked and they were very happy to help me.
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April 2022 by Miss T.
On Thursday, April 28, 2022 they were closed. Surprise! They were closed. I called the number and they "were experience a high call volume" It would be helpful to provide the address of the nearest open Exchange Branch on the door explaining you are closed because to call without making a connection felt deflating. I left my number but missed the return call because I was driving. I believe there is a location in Larkfield, CA
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October 2021 by Nancy Hayssen
Friendly bankers and easy parking. Right off the freeway and near Raleys complex.
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April 2021 by Dena Kennedy
Friendly peopleGets the job done
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January 2021 by Joan S.
Went in to exchange 2 twenties and 2 fives for 1 fifty dollar bill. Not the best response when you are not an account holder there. She also requested ID but then said later she didn't need it. Waited for someone else to "approve" this transaction. 10 minutes later I was out the door with my fifty. Sometimes when things are close they are not always convenient. My first negative experience with this long standing otherwise excellent Sonoma county bank.
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July 2019 by Taryn M.
I love the windsor branch, everyone is always so friendly and knowledgeable. I want to give a shout out to Amanda- I came into the branch with a semi-complex situation recently and I thought the bank portion of this long stressful process was going to be the worst part. I was wrong, Amanda was absolutely pleasant throughout this entire process and made the whole event a really positive one! Every issue I brought to her she handled with ease. She made it all seem so easy! That gal deserves a raise and some serious recognition. Thank you Amanda, I appreciate you!
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June 2019 by Natalie D.
Love the staff at Windsor Branch. I was in a hurry to get a bank check for an escrow and Luke was calm, efficient, and even got me ice for my hot chai. Very sweet thanks
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January 2019 by Kaity Sheber
I walked in with the intention of making a cash withdrawal too large for and atm. I currently use USAA (a respected federal bank) and asked politely for the “cash advance†but the lady without making any effort to actually check, told me abruptly that “we don't do that†even though EVERY SINGLE bank does. I asked if she could check but she wouldn't even look at her computer despite there being no line or people waiting for her help. I have another account with them that I will be closing immediately due to their absolutely horrendous customer service.
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November 2018 by Jason H.
Exchange Bank in Windsor still provides that small town feel - pleasant service, always with a smile - no matter what the transaction. Today, we were there to access our safe deposit box. We're never rushed and always provided a private room with seating. This North Bay institution is what banking should be! It's comforting to know Exchange cannot be sold out to the other mega-banks you read about negatively in the news all the time. All of their branches are consistent with a similar level of service, too!
