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July 2024 by ivan neese
This location is amazing. I don’t live any where near here but I think this is my store now. Every employee is amazingly nice and the work is great the price is right. This facility goes above and beyond and I am very appreciative for every thing they’ve done for me.
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July 2024 by Brandon McKinney
They lied to me and told me that my shocks were bad. I had another shop look at them and they said everything was good.
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July 2024 by Leah Guerrero
Mayra in the front desk is an ANGEL! She got me in and out as quickly as possible and was so kind and graceful. Thank you!!!
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May 2024 by Mark Schwartz
I bought tires here a few years ago. Today I came in with a nail in my tire and asked to get it patched. I was shocked when they told me there would be no charge! They fixed it in a little over an hour and I was back on the road. Really impressed with the customer service. Thank you, I will be back for my next set of tires.
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May 2024 by blair b
Took a tire there and they didn't even look at it or listen to me just told me they wouldn't fix it. Took it to America's tires and they did it for free!
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May 2024 by Michael Pennington
We were on our trip home from our winter home in Mesa AZ, going through CA
Our suv started to have a noise in the front suspension. They fit us in and were on our way!!
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May 2024 by Thomas Braham
Wow. Easy and quick even with my trailer attached. Josh got it all done, and Tiana, the woman on the phone, had me come in right away and really great experience. Very professional, and mindful work.
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March 2024 by Sylvia Campa
They are FANTASTIC. I go there to buy tires, to get my tires checked out if I think something is wrong or to fix a flat. They are always nice and helpful.
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March 2024 by Sallie Silveira
I was blown away by Les Schwab on Hembree in Windsor yesterday! I took my car in for a leak in one of my tires. There was a nail in it. They'd been fully booked so I was told I'd need to leave it and was told it would take several hours. I live only about 5 minutes from them and I'd only been home about 15 minutes when I received a text saying the work was done and my car was ready to go. THEN, when I was preparing to settle my bill at the counter, had my wallet out, the gentleman helping me said it was free of charge. Free of charge!!??!! ??? I was blown away!! Not only was the work done quickly and efficiently, it was free!!
I rarely take the time to write reviews but when I'm blown away like this I'm compelled. Thank you Les Schwab!!!
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February 2024 by Sandra Dobbins
Bought tires once from a competitor, but never again. Les Schwab isn't cheap but they service flats quickly, efficiently and with care, and have convenient locations.
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January 2024 by Alan A.
This place closes at 6pm. I walked at 4:55pm to swap out my old tires for new ones... along with an alignment. I already purchased the new tires that need to be installed... they're in the back seat. The german woman with the heavy accent asked if they could help and I told her yes. I said I needed new tires and an alignment and so she called someone to help me. When the guy that came to help me started getting the process started with paperwork. ALL of a sudden the German woman said there is no more time. It would take too long so I said let's cancel the alignment and just do the tires... she grabbed the guy helping me and walked to the back and came back a few minutes later to tell me there's no time for that either...... If you ever come to this place be there when they open... otherwise they won't help you after their lunch break.
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January 2024 by Joel A.
I went there for one tire and it took over 5 hours. Don't go there without an appointment. They will give excuses for their lack of service.
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December 2023 by Chris Jaworski
Took it for 2 tire repairs, passenger side front and rear, when I came to get it the next day the rear tire was still flat, now they called the first day and told me it was fixed they replaced the valve stems, and when I told the service writer that it wasn't fixed and I had to have it at storage at 4, it was 3pm when I got there, I was told, I don't know what to tell you because there are people ahead of me, it was supposed to already have been fixed, so come back by 5pm, I waited in the parking lot till 4:45, and when I went in, that lady had left and didn't tell anyone about me and my truck, so the finely brought it in, and the guy that worked on it told me that my steel rim was too rusty, I told him use your diegrinder knock the rust off of it and use the black sealant, I used to work for Goodyear doing tires, and then he tried to tell me that it was leaking from the dry rot, he showed me, it was not, it was leaking at the bead, I told him exactly what to do, he did it, and guess what, the tire is still holding air, but what I could not understand was it was in front of the windows you could see it from the inside, not to mention I saw them walk past it 5 times while I was waiting, so it sat for a day and a half with employees walking past it the entire time and nobody said anything to anyone, and did nothing but make excuses why it wasn't fixed, but since I had to educate this guy on how to repair it and nobody apologized to me for their mistake, I won't be taking any of my vehicles to them ever again, which is unfortunately for all parties.Train your employees on how to handle situations like this, take responsibility, but train them to look at the cars in their lot, because most likely if it's in your lot, you either have to work on them or already have worked on them. Because the guy did finally what I told him and the tire is still full and doesn't leak anymore.
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November 2023 by joan guzman
I never had any problems with les Schwab tire they always deliver
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October 2023 by Yasmine S.
We have been loyal customers here for some time but this last time we were pressured to get four tires, when in face we only needed 2 and the car was returned with a cracked windshield. On top of that, not much effort on rectifying the situation. Hoping to send a positive updates post.
