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December 2023 by Jessie Poshepny Vallery
Highway robbery, their prices for shipping are far more than any other shipper. $122 to ship 6-bottles (my own packaging) to Chicago, when my other go-to place, Crown charges $36.Every time I take packages to this store it’s always so expensive. I’m not comparing them to larger UPS or FedEx stores either, I’m comparing them to a small mom and pop place like crown shipping. I understand the cost of doing business is greater in a small town too, but 6 bottles shipped to an area with hundreds of hubs, not like it a rural area, and they are charging more than double what a similar shipping company (small business in sonoma county) does. That’s too much.Do yourself a favor and plan ahead and take it some place else.
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November 2023 by Toby Anderson
Had my third notarized documents stamped there great customer service
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September 2023 by James Ludeman
I love the service, employees couldn't be nicer
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August 2023 by Stafford D.
I called this facility trying to get in contact with FedEx in Windsor, and even though I'm sure that the team are sick of calls like mine, the woman who answered the phone had the patience of a saint, and very politely explained the misunderstanding (they're a third party licensed FedEx shipping facility, not responsible for package deliveries to homes), and gave me all of the information that I needed to contact FedEx directly. It's rare to find such polite and helpful customer service these days!
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July 2023 by Melissa C.
I had to return some crocs that didn't fit so of course I had to come here to return them and get them shipped back to the shop. Walking in, both employees that were working greeted me immediately and were all smiles. That's something I enjoy seeing. I absolutely despise when I walk into a shop and the employees don't acknowledge you or at least give you a little "welcome" nod. ...the lady at register was super friendly and got me all squared away in no time. She packaged up my shoes in a plastic bag which cost 1.99 and had me on my way in under five minutes. Thanks guys! I'll be coming here more often for my shopping needs!
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June 2023 by Kelly S.
Shawn and his team runs a great operation at this place! All the staffs are friendly, professional and super efficient. They take the time to understand your needs and go the extra mile to help you. I highly recommend this business!
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June 2023 by Darren T.
Called the business and was quoted $92 over phone and when I went into the location, price was over $230. Drove 9 miles to a Fedex store and the price was $79.99. Called the owner to see if there was a miscommunication on services to account for this, the owner was uninterested in any business aspect of my call. BEWARE THE MARKUP. Yes, your employee made a harassing comment to me, own it owner.
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May 2023 by Tricia S.
People working there are nice, but the shipping rate for a case of wine was ridiculously expensive (over $215) and they didn't even ask about or give an opportunity to include a replacement value. Of course, there's high value if I'm willing to spend that to ship it (though I only did that because I had no other choices and had no idea it would be that costly until they rang it up).
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April 2023 by Martha H.
Great service. Needed notary but great to see all the shipping services available and all kinds of Windsor souvenirs!
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March 2023 by Stanley Montanye
Excellent service, very friendly, and super reliable! And they have a great selection of odds and ends to check out while you’re there. Everything from greeting cards to pocket knives. This place is great! Come and see.
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March 2023 by Carolyn Maso
Great service/staff... Susan goes above and beyond for her customers!
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February 2023 by Carolyn M.
A local business who cares about providing excellent customer service. Susan goes above and beyond and there are enough people during peak hrs to accommodate quickly. Proud to have this special, neighborhood business nearby.
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February 2023 by Lora Olney
They offer Live Scan fingerprinting which I needed for a new job. Had an appointment that day and Wendy who does the fingerprinting is so nice and accommodating
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January 2023 by Branden H
Overall I am extremely unsatisfied with the current owners. I have been using this business since it opened with the prior family and have seen it turn into nothing more than an unfriendly environment. Shawn is unprofessional and does not know how to treat customers. One does not need to give an attitude simply because you must be having a bad day. I will make sure to no longer refer individuals to this location and will take my business elsewhere. I wish the new owners would have taken some good tips from the past owners whom I am sure the town of Windsor misses greatly.
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January 2023 by Irene Luna
I love this place and the people that run it and the employees too. They are so helpful and friendly. I also love seeing Lily when I go in there.
