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February 2024 by Dan Hagan
Super bad customary service workers just standing around. Never have change for bills. Cashier rude. Won’t be coming back stay away from this location
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July 2023 by Lindsey Salizzoni
Been trying to call and the message said there's no room for a voicemail. Trying to find a lost wallet. What kind of business line makes it so there is no way to call?
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February 2023 by Janna Everett
I normally have a great experience here, always stop at burger king next door. Employees at shell are normally super nice.. guessing the cashier was having a bad day. Clearly said 20$ on pump 7. Waited outside for a few minutes and nothing. Went inside to see if something happened with the pump I used to manage a Chevron store so just wanted to make sure that punp worked. The girl was so snobby she said you handed me 20$ not 10$ and you said you were on pump 10 I said umm. You got that completely wrong I said 20$ on pump 7 and said it 2 times. She said well you said pump 10 I said dude I can tell your new but don't argue with your customers for 1, for two just own up that your wrong. Makes life easier on both ends. But the snobbiness and the attitude she put out was so unprofessional.Brian on the night shift is great tho! Completely opposite he's super nice and makes you feel invited. I hope that girl finds a job that matches her personality or she takes a chill pill. I would never hire her.
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October 2022 by Rebekah Anthony
An ok Shell. Google pay on the pumps never works. They have bathrooms and the place is decently clean. The selection of snacks and drinks is somewhat lacking. But they're open late and they're right off the freeway. If you're heading North they're probably one of the last super easy gas stations to get to right off the highway before you get to Cloverdale or farther.
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October 2022 by RP Local
I filed an incident report about a month ago because the car wash scratched my hood. They have yet to respond to my emailed incident report, I’ve called many times to the manager with no call back. Today the gas station employee told me that the manager prefers not to talk about the incident over the phone but offered no appt or time to stop by and talk in person, they said to keep stopping by until I run into her. I asked to corporate phone number to get the ball rolling and they gave me the general manager number but said he won’t answer my call. He has not answered my calls or text. Unbelievable, employees are very rude and refuse to give me a support phone number.
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September 2022 by U Fox
I came to get fuel. Not to be harassed by panhandlers!
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March 2022 by Able A
I filed an incident report about a month ago because the car wash scratched my hood. They have yet to respond to my emailed incident report, I’ve called many times to the manager with no call back. Today the gas station employee told me that the manager prefers not to talk about the incident over the phone but offered no appt or time to stop by and talk in person, they said to keep stopping by until I run into her. I asked to corporate phone number to get the ball rolling and they gave me the general manager number but said he won’t answer my call. He has not answered my calls or text. Unbelievable, employees are very rude and refuse to give me a support phone number.
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March 2022 by Able A.
I filed an incident report about a month ago because the car wash scratched my hood. They have yet to respond to my emailed incident report, I've called many times to the manager with no call back. Today the gas station employee told me that the manager prefers not to talk about the incident over the phone but offered no appt or time to stop by and talk in person, they said to keep stopping by until I run into her. I asked to corporate phone number to get the ball rolling and they gave me the general manager number but said he won't answer my call. He has not answered my calls or text. Unbelievable, employees are very rude and refuse to give me a support phone number.
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February 2022 by Ric Listella
Shell is a great gas station with a convenience store and an A&W/Kentucky Fried Chicken Restaurant all at one location. The Shell has multiple pumps, extended hoses, and a car wash.If you find my review helpful, please give me a thumbs-up ? Thank you!
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October 2021 by Nancy Hayssen
Convenient and clean gas station in downtown Windsor. Near freeway and Town Green and Oliver's complex. Nice carwash, too.
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October 2021 by Wulfgar leung
Air machine had been broken for weeks instead of fixing it they just use tape on the adapter and it leaks bad enough that it dose not hold enough air pressure to fully fill up a tire
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October 2021 by Jp Lisciandro
Employees super friendly and helpful
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August 2021 by Arvin Gonzalez
Just like any other Gas station
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January 2021 by Bob G.
So almost two years later the gas station has the same issues. Pumps often out of order. Receipt dispensers never have paper in them and you have to walk inside and stand in line to get a copy of your receipt so you can use the car wash. Car wash machine still does not function properly and does not accept credit cards or payments directly. Some employees are apathetic when you bring issues to their attention. I avoid this place as much as I can. This station is in a good location and could thrive, however it has obviously been badly managed for years, you can't blame the employees at this point...
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January 2021 by Ivan Martinez
One of the few places were I actually buy gas and a carwash at the same time. Friendly, convenient, affordable.
