-
February 2024 by Marlenee Vega
The fact that it was open on Saturday is a major plus for me since I work during the week. Thanks for being very friendly and the quick turn around.
-
January 2024 by Lawrence W
December 2023: I have taken all of my cars here. They are fantastic and fast. So fast that I don't have time to sit down to read their old magazines. The prices are fair, but discount coupons are available online.
-
October 2023 by Autumn Michelle
I’ve been coming here for a few years now. My dad also has been a long time customer. Prices have always been fair and it’s very quick and easy. The man who helped me was very kind and helpful! Service like this is why my dad and I keep returning.
-
September 2023 by Marty Reyes
I have been going to this shop for nearly five years to get both of my cars their smog. The owner always gives me a coupon for $15 off the next smog service. I took my car in on Thursday and when I presented him the coupon, he refused to honor it. I mentioned that the coupon does not have an expiration date. He said he couldn’t afford to give me the coupon discount with a rude attitude. He was very annoyed and said he would give me the new coupon discount of $10 (which he did) I wouldn’t be writing this if he didn’t have such a poor condescending attitude. He showed he didn’t care about customer service. He then asked if I wanted the new coupon and said”no thank you”. He said “have a good life”. Poor business owner/representative. I will never go back there again!
-
April 2023 by Don Poncher
Really fast courteous service. I've been coming here the last 8 years and always get the job done! Great shop and clean waiting area. Prices are reasonable & competitive.
-
April 2023 by Daniel Coe
Some more kind words for this smog tech.I bring in my vehicle, no cupon and not looking for a discount, just a smog test.He does my test, returns to the waiting area and asks for cash, check, or debit card. I offer my credit card which he (Rob the owner?) accepts - but with reservations. I wonder why he's reluctant to accept Visa, but not being an IRS agent I pay and put that thought behind me.After running my card i'm then told "The bad news is your car didn't pass, it has an E-Vap leak." I then made the mistake of asking my first question, this met with a very rude response and one that frankly I hadn't expected; "I don't know, I only push the buttons."I was then given my printed failure form and presented with three options. My next mistake was to dare and ask him another question before he was finished explaining option one. At this point I should have realized we were not on the same planet. The man started screaming at me, then asked if we should start over...If I wasn't so understanding, and he still did not have my car keys, the outcome of our very one-sided conversation would have likely been quite different.From this point on I just bit my toung and listened to what became a rant, no doubt one he's practiced before. The 2nd option (of three) was to sell my vehicle to the state for $1200. Generous, but no thanks.Option three was to have a mechanic source the leak and do the repairs, after which I should bring the vehicle back for a "discounted" test. I asked what the "discount" would be, he answered "$10", so my return visit to re-test tge E-Vap only would be $70. What a deal, $150, two trips and a man with the aduacity to speak with his customers with the greatest of disrespect.I will say that I did receive an apology as I was leaving, the explination given was that a previous customer didn't want to pay after his car failed. I told him, but this was not me, nor did I complain do there was no need to take his earlier problem out on me...This all struck me as very strange way to treat customers.I will not return and I do hope he seeks help as I suspect a vacation will not address his problems. Can only imagine what life is like at home.A word of advice, life is too short - go do something you won't suffer through daily..it's time.I could care less about my car or that it has a problem. What I do care about is how we treat one another. Kindness and respect are basic principals. Think about it...and in reading your many, many poor reviews, each of All American's responses begin with "Thank you for your kind words." It's pretty clear it's time for a big change. Sorry if you're suffering, good luck and I truly hope you find the help I feel you need..Service: Smog certification
-
March 2023 by Ruben Melikyan
This is the poorest smog shop that I have ever seen. I asked about the price before smog check, and after inspection, he told me a completely different price.
-
February 2023 by James Ehni
Poor customer service and poor customer interaction. This is not a pass or don’t pay operation. I showed him my dash was not working and he still tried to smog it even though he new it wouldn’t even pass the visual inspection. So another trip and another 40.00 to retest the vehicle. Waiting area has a bad odorServices: Smog certification
-
January 2023 by Brian P.
Can I give a no star review? I would if possible. I pulled into All American Smog yesterday looking to smog my 93 ford. As I pulled in I was greeted with a waive to pull all the way in since there wasn't anyone there. As I pulled in I tried to ask a few questions but the guy ignored me and kept waiving me in. I then tried to speak to him again but he ignored me so I stopped and back the f out and the guy says to me "go waste somebody's time". All I wanted to do was give him the info on my car that it was coming from out of state. I also had a missing emissions tag on my hood but a waiver from CHP and I wanted ask the price for a smog because I wanted to pay cash. This guy is a complete joke. I rolled practically next door and got some great customer service, all my questions answered and smogged my car. Screw All American Smog! I wasted your neighbors time and paid them $120. They seemed happy with it. I'll take my other 2 cars to them in the future and the van I am planning to buy. Up yours!
-
January 2023 by Melissa H.
I passed, but really posting to let you know that he's charging $78 for a 2011 Honda. I'm not sure what's normal price in the valley, but if he's not willing to give you a price, here's a ballpark.
-
September 2022 by Taurino R.
This guy right here Homie is the biggest scammer around literally and figuratively speaking. I have my usual smog guy been going to him for about 8 years now with different work trucks. Woke this morning and made the mistake of going to this guy for a smog. My usual guy tells me to my face "hey I can't pass you because of this or that." But no this guy makes you pay so that he can tell you don't pass even though he knows you won't. Then tells you how you can pass and you should go back to him so he can pass you the right way and charge you AGAIN. Never said what he was going to charge the first time and after we went back to fix corrections charged another $10 for an additional Service charge on top of the $50 fee. There are 1,000 smog places in the valley and 100% 999 of them are better then this hole. I wish I could cuss on this so I could actually say what I mean. Don't give this scammer your money
-
September 2022 by T B
This guy is horrible. He needs to take some time off and head to Anger Management. He Snapped on my 80 year old mom for not answering his question quickly enough and then tripled the price on his initial quote after he went into his “angry guy rant” he’s a piece of work. I definitely would NOT recommend him to ANYBODY…STAY AWAY !!!
-
August 2022 by Giovanny F.
Honestly this is the worst place I've ever been to. I recently got an email from google saying after a year my google review had been found helpful by a large amount of people in regards to this smog shop. I highly suggest going to google and seeing the reviews yourself vast majority are negative pointing out not only that rob is an extremely rude person but that he is a scammer often pulling bait and switches for a simple service. I vividly remember not being told a price and being charged 70$ after being insulted for a smog only after charging me was he willing to tell me how much he stole. Do yourself a favor and go to winnetka smog it's down the street I wish I went there or had at least seen reviews before going but at the time necessity took me there just know any other shop is better than robs. Although seeing everyone call rob a POS is a really nice feeling.
-
August 2022 by Alejandro O.
The most horrible experience at this place!! Guys don't let them stole your money , nothing positive to say.
-
August 2022 by Brian I.
I made the mistake of coming here even after I was advised not to. My go-to smog shops machine was down, and this was the closest one. The initial introduction to the owner should have caused me to put my car into reverse and leave. Do not come here unless you are 110% certain your car is going to pass. He failed my car for a small vacuum line not being connected. Any other SMOG shop would have connected it for you or given you a heads up before starting the test. The owner has zero interest in helping or answering any questions you have, until he has finished charging you. Terrible attitude and zero consideration.