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March 2024 by Mehdi Shahsavari
I worked with Steve. Was a great experience. He is responsive, knowledgeable, respectful, and honest. I feel confident that he takes care of all the details and communicates very well. Thanks Steve!
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March 2024 by Tlazohtzin Jaramillo
They charge $527 if you're a parent getting a good amount of money back-don't waste your money here.
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January 2024 by Ashley Wass
Very friendly service and offered us drinks as we walked in. Myke was our tax preparer, and she was amazing. Was feeling a little down about a small refund and she looked into all possible options and got an extra $500 on our refund for us. 10/10 amazing
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January 2024 by Ava Walker
Had a great experience here with Matt. Everything was Smooth, no hidden fees, walked me through every section and got me back a great refund on my taxes. I would recommend this location because of the passion, focus and they will have you in and out. I appreciate you Matt and will definitely be back next year!
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October 2023 by Evelyn Martinez
4 yrs with the great team in Winnetka JH ofc 4 yrs of being 100% Satisfied with Matt Keep up the Great work guys Matt Keep it up
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September 2023 by Tony R.
I wish I had discovered this office years ago. Rodrigo the tax matador was mesmerizing. He took my taxes by the horns and, in the end, with the music softening, he mercifully laid my taxes to rest. The truth is this: many times you get in the habit of going one place and, as a customer, you keep going to the same place. In my case, it was a tax service that rhymed, fittingly, with cock. That office was always full of drama, delays, excuses, unfriendly staff, preparers going on 'vacations' without notifying the customer; it was really a joke.Then after 8 long miserable dry years, I had enough of their unprofessional and disrespectful nonsense and made a switch to Jackson Hewitt in Winnetka and could not be happier, thanks to Rodrigo. Rodrigo made things so easy, fast and quick, greeting me at the door with a big smile, informed me of my big refund and then watched me smile. All he was missing was a rose in his teeth and a sword in his hand.Bravo Jackson Hewitt.
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August 2023 by Share C.
I am still dealing with problems with the IRS and State of CA tax board due to the unprofessionalism and mistakes these people made on my taxes! BEWARE!
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August 2023 by Kevin W.
Steve was awesome. He walked me through the whole transaction and showed me what I could and couldn't write off. There were a lot of things that I had spent money on that could be written off that I had no idea about. I was charged $375 for the service and it was well worth that cost. I was able to write off enough to almost double that cost in income taxes. Going back next year.
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May 2023 by Tim T.
If you haven't done your taxes, you're in luck. There professional will do it for you. It's not cheap or fast but they will take good care of you.
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May 2023 by Helen C.
Steve is the best. Had a wonderful experience here. As soon as I walked through the door, Steve was ready for my appointment, with a hot coffee at the ready. He explained my taxes to me clearly as we progressed through the steps, he was helpful and kind; and he went out of his way to make my visit and my appointment a great one. I had a terrible experience with H&R Block just prior to this, but Steve and the team at Winnetka Jackson Hewitt made it all better. I appreciated Steve's honesty and wisdom. Experience, courtesy and high quality service make all the difference. I would recommend Steve and this location to anyone.
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May 2023 by Sveta MATIUNINA
It was my first time doing taxes with this company and it went pretty well! Rodrigo was very helpful! Thank you!
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April 2023 by Charlotte R Stadelmann
HORRIBLE!!!!! Do not come here. We waited for 50 minutes! They saw someone who arrived after us. No one greeted us until 25 minutes in. Waste of time. Very rude… we left because after we spoke up, they said it will be another 10 minutes. We were waiting for Matt.
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April 2023 by Patrick Stadelmann
Terrible customer service. Had an appointment, even arrived 10 minutes early, were not even greeted. Waited for almost an hour, nobody told us when we would be seen, and another customer which arrived after us was seen before us. When we asked about that, we were told an agent would be free in a few minutes, which they weren't. Thats ridiculous, we left and will not be coming back.
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April 2023 by Sveta M.
It was my first time doing taxes with this company and it went pretty well! Rodrigo was very helpful!
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April 2023 by Lannd
Myke Sobel at the Winnetka office is so knowledgeable, pleasant, patient and goes above and beyond to make sure I got the best refund. Her coworkers were so hospitable, gracious and welcoming when I arrived early. Great group/team!
