-
April 2024 by Piccha Junsree
Service is better than yogurt land even have just one worker but still always nice and clean. Filling full topping.
-
September 2023 by Mona
Great options for frozen yogurt. Friendly staff. Efficient service.
-
September 2023 by Mary Lensing
Always clean, kind staff, great selection of froyo!!
-
August 2023 by Adam S.
Staff greeted us when we walked in! they have great flavors! always love coming here with the family
-
August 2023 by Johana Martinez
Went in a couple of times & it was good, but today was great! When I entered, I was greeted right away by the guy in the green colored highlighter shirt. He said it with positive attitude! Not many people greet with a positive attitude due to them being annoyed, but not him! I asked him for his name & I believe it was Jacob. As I was picking out my toppings, I was indecisive so I asked the girl working with him & she was giving me her toppings of choice, giving me suggestions on what to get. When I paid, I asked for her name too & it was Vanessa. Idk why many people leave negative reviews about this place but it's amazing as the workers there, especially these two! Hope to see them again next time! 10/10 would come again!
-
August 2023 by Kat D.
Went tonight in a Friday. Didn't realize it was fill your cup for seven dollars. There are toppings everywhere spilled yogurt all over the floor. There was one guy working at the counter and I asked him if he was working alone. He said no he's working with another person but she's always in the bathroom. I sat here and eat my ice cream and watch the guy clean things here in there, and the girl just stands there with a Sauter and look on her face and literally does nothing to clean white down tables nothing.Everything is completely filthy. It acceptable. There are a ton of people coming in and out for this deal so I'm sure they make a good amount of money. My hope is that they care and realize that they need to keep this place clean.
-
August 2023 by Kevin Billingsly
Was told by the employees that my service dog was not allowed inside. This confused me because on the entrance door there's a sign which state's " Service Dogs Allowed". So which is it? Are service dogs allowed or not? If your company does not allow service dogs inside, why have a sign on the entrance which clearly says they are allowed? Unfortunately I will not be returning to Menchie's due to the fact that you dont allow service pets in your facility. Can you please remove the sign on your door to eliminate any confusion for any possible future customers that have service animals. I could be wrong but i think its illegal to deny entrance to a service animal.
-
July 2023 by Tannya ZURITA
The fresh fruit was not fresh, unfortunately it looked old ....the other people there agreed as you can hear them talking amongst themselves..the toppings need changing so much if the toppings like cheese cake and other were mixed with bits and pieces with other of the toppings in close proximity....also in the back room you hear a lady who was in the back yelling at someone who she was on the phone with. The people to the right of me looked toward that direction as to where the yelling was...it echo since theres a hall where that door was open and you can hear her.......then later the person who was probably doing the yelling came out with a full cart filled with broken down boxes..went toward behind my dad did not even say "excuse me" ... really close proximity of customers eating at your establishment... should your tables be further away from that pathway? We sat down there because we saw it free of people.No, we won't be coming back for business here....but good luck for the future to come...
-
July 2023 by Gloria Sher
It's a typical attractive Menchie's business, however, the staff was not attentive to customers. They were audible from the back of the store. The inside furniture is not clean!
-
June 2023 by DOLLY M.
Menchies has been my go to froyo for years now. Years! I was disappointed when I saw the lack of new variety, that the 1 flavor I did want was out or the machine was down since it only had the 1 listed, so it was short 3 flavors as was 1 or 2 other machines & the fact that the new movie flavor was not available nor the cups. The girl working there, who was very nice, said they never got the flavor nor the cups! I rarely go to this one in Winnetka, usually it's Granada Hills but I was driving back from the hospital & stopped in. I'll be going back to GH I guess.
-
May 2023 by Darlyn Duffield
Yogurts good, fresh toppings, just the girl working today, Mother’s Day looked so miserable. Not a smile, no greeting, no thank you, nothing. Just saying, might want to look into a new front employee…
-
May 2023 by Adrienne H.
I was craving frozen yogurt. This place has seating and a really good size. They have tasting cups which was perfevt and a large variety of flavors. They also have toppings. I usually dont like to use toppings that are open for people to touch. I got the cheesecake and strawberry with graham cracker and strawberries. It hit the spot. The service was good and price wasn't bad as well.
-
April 2023 by Tal B.
It used to be a good place but now it is much less. We went to that place on last Wednesday because they have a big sign, "free waffle every Wednesday". When I was asking the guy who works there about the waffle, he said they out of theme. So we tried on next Wednesday again, and we received the same answer, and the sign is still hanging up on the front window. Even the mango and the pineapple flavors was very melting like the water in my kitchen faucet. The ambiance was kind of sad to us. After a long time and loyalty to that place, I think that's the right time to find another one.
-
January 2023 by Mayra MC
Kids love froyo and at this menchies they always have a good attitude and the place is kept clean.
-
December 2022 by Jonny O.
The yogurt is so good and the people there are so nice and helpful and everything is always clean and there is even access to bathrooms.
