Metro by T-Mobile at 19725 Vanowen St, Suite 4, offers a variety of prepaid plans and 5G phones from Apple, Samsung, and OnePlus. The store features friendly and knowledgeable staff, with many customers highlighting the exceptional service provided by one associate named Pedro. Customers appreciate his professionalism, honesty, and willingness to help find the best phone and plans for their needs. The store is praised for offering great customer service, especially for those interested in using ACP benefits, which are accepted here and considered more official due to the affiliation with T-Mobile. Many customers have found the coverage and speed to be comparable to T-Mobile, making it a reliable choice for their mobile needs. The store also provides phone upgrades and accessories, often with discounts and added value to ensure customer satisfaction. Visitors consistently recommend this location for its helpful staff, quality service, and assistance in choosing suitable devices. Overall, the store is viewed as a trustworthy and supportive place for prepaid plans, 5G phones, and expert advice, making it a preferred choice for many in the area.
Came in for an issue regarding my payment plan and the amazing Abdul Razzaq was able to not only adjust and fix it but he was able to explain and go above and beyond customer service truly 10/10 quality service very easy and simple to fix! Thank you Abdul! You're the best!
September 2024
Minhaj. Was so nice and helpful. I highly recommend you go to this location MetroPCS.
July 2023
Pedro is the most knowledgeable and honest from the bunch of west valley stores. Great professional service. Seems like he is the only one that really does customer service there !
