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March 2019 by Bee Dee
Continued to bill me 2 YEARS AFTER I LEFT. DISHONEST!!!
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March 2018 by Jerome Guimont
DO NOT DEAL WITH THIS COMPAGNY.Used them for 1 year. When I cancelled they told my I have to return the phone box. Never received the email with return information. 9 months after they are sending me to collection and they tell me that since this is to collection I have to pay.Never got any emails or phone call. Terrible company
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March 2018 by Mikki White
Cancelled their service April 2016. Still billed me a year in advance several months after cancellation, including for returned equipment from June 2016. Now they are charging $25 for EACH TIME I DISPUTED their errors in their billing a cancelled account. They are truly idiots and thieves
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March 2017 by G H
Had this service for 2 years, was fine until the cancellation began. Too make a really long story short, they refused to send me a label to return their service box, billed me $200 and called the credit clowns to hound me. Than after all this, I returned the box at my own expense and these idiots refused it and sent it back. TACKY TACKY TACKY. Thank God for the BBB
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March 2016 by Robbie Gillman
When service is good, it's great. Low cost and great features. BUT, I've been having problems with my service. My phone rings, I pick up, and it keeps ringing. I never get connected to the calling party. Or, my phone rings, I pick up, and the calling party can't hear me at all.This has been going on for the last few months. I spend 30 min to 2 hours (!) on the phone with them every couple of weeks trying to fix the problem. It seems to be better for a week or two and then I experience the same problems again.Today a tech told me I needed a new modem. I live 10 minutes away from them, but they wouldn't let me pick it up. And with Memorial Day weekend right here, it would be 5 days I would be without my phone service. When I asked them to expedite shipping to assure 2 day delivery, they refused. Rather, they said they would do it, but only if I paid for it.I'm just fed up with them. Not a happy camper. The supervisor Raul wasn't willing to do anything to make a long-standing customer happy. Bad customer relations!!!!
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March 2015 by Snehal Patel
The worst company ever. Phone service often has issues. Tech support is limited and takes days to get hold of the level 2 support. I used to have 3 accounts and I only have one now which I am about to cancel. I would never recommend this company to anyone, even my enemies.
