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March 2024 by fernando vasquez
The costumer service is great
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February 2024 by Kristie Stone
They are very friendly and helpful. It is always a in and out process.
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February 2024 by Michael Moguel
Excellent Staff, very friendly! Definitely will come back
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February 2024 by Cindy Trujillo
The store is a pleasure to go into
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February 2024 by Mia Carli
I cannot impart to you or anyone how ABSOLUTELY AMAZING this crew is… Ome of the most patient, kind, efficient, funny and welcoming companies I have ever had the pleasure of dealing with. These are great people are. 11/10I would say more… but just imagine every positive thing possible and more than assume this place does it and more. Thanks.
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January 2024 by Anny Anny
these people are the best!! Great customer service. I highly recommend them.
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December 2023 by Dennis Jones
I am always treated very well when I visit the UPS store on Winnetka and Roscoe. I do business there about once a week. The staff members are always nice and professional
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December 2023 by R. W.
Vicky and Erica, the associates working today, were simply outstanding. Can't recommend enough!!
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August 2023 by Minnie DV
Best service we have been with them for several years
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July 2023 by Jack Skellington
My ups drop off store. Staff are very friendly. I never had a problem here. They are very accommodating and always smiling.
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March 2023 by P M
I always like coming to this place even if I live a little far from it because I feel so comfortable with the people who serves there but yesterday was different because the girl Victoria was the rudest and not nicest person I have ever dealt with there. She just destroyed my day. I was disappointed.
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December 2022 by Ron Gurse
Been making stuff here for years. Great staff great owners. Friendly, they know your name. They get the job done. Can't say enough about the Winnetka UPS store. They are truly a business partner of mine.
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August 2022 by Cassandra E.
I use this location daily. If you're looking for reliable and accurate shipping while feeling like a part of the family...this is your place. They have since day one gone above and beyond. 10 thumbs up.
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August 2022 by Jeserine G.
I had to go here for overnight express shipping to send some documents to USDA veterinary offices. I was a bit confused on instructions from the USDA website but I printed out the instructions and the employee at this location was extremely helpful and knew exactly what to do for a quick and easy process! I believe her name was Candy. I get a little anxious when going to mailing stores because of poor experiences in the past but this was definitely a lovely experience this time!
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August 2022 by Tony L.
Candy (owner) signed out for my package and when I got here. It was not there. Her story was the driver said there is 2 package missing in the list. She went ahead and signed out for them. I received an email confirmation s saying it was ready for pick up. I came in to the store and their response was "sorry sir, the package says it's here but it's not here". So where is it?! By UPS customer service guarantee, they said it will be in this HUB. Candy's excuse was she receives bulks of packages and she can't see exactly what's in it. So she signs out out on them regardless if it's there or not. WHAT?! So got more info after waiting in the store for the package to come in and eventually UPS said it's in route to return to sender. Why in the hell did they do this?! Candy says she's been doing this for 20 years and she's been signing out in packages without verifying what's in her possession. I don't think she should continue to maintain this business if she does this kind of mismanagement of products. I will be contact corporate regarding her handling of the situation and will update. Edit Response: I never asked for this item to be returned back the sender. I have asked your UPS customer service to resend it back to my address but instead it was still delivered to your UPS HUB store. Which they signed for the product being in their possession. With the email screen shot it says it was signed and is ready to be picked up. So now the package is going back to where it originated. How come you guys didn't fix this issue. Now I don't have the product.
