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October 2024 by javad saadati
Ace One Live Scan & Fingerprint
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September 2023 by Julissa R.
Needed a livescan done and this place was on a list of approved sites for the requesting agency. I cannot imagine why. This place is tucked into the back of the second floor of a huge office. The owner had no idea I was coming and when I explained that I'd made an appointment through a third party site, he seemed confused, but scanned my fingerprints anyway. I expressed concern at the prints being too faint, but he shut me up by saying they'd be fine as long as I've never committed a crime (lol). Sure enough, they were not: I needed them redone, and having already paid the site for the service, I was entitled to 1 free re-scan. When I returned for my second livescan, he was ready to charge me for the service, and adamant about my paying him for a new livescan. After showing him a letter from the agency requesting the livescan that read that the prints were too faint and I needed a second service done, and explaining the third-party site's policy, he begrudgingly performed it. He also insisted that he take a copy of my DL and a copy of the request for livescan sheet before he performed the livescan. I should have refused to give it to him, but I needed the service done and indulged him. TLDR: Shady place owned and operated by a shady, scattered dude who doesn't seem to know what he's doing. Go elsewhere.
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April 2023 by Vinh Hong
Nice place
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January 2023 by Shay Ben hamo
Avoid at all cost. Guy is shady
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January 2023 by M D
DO NOT GO HERE I SHOWED UP AT 4:45 AND THE GUY ACTED LIKE IT WAS THE END OF THE WORLD BECAUSE IT WAS ALMOST CLOSING TIME. I WAITED TOO LONG TO ANSWER ONE OF HIS QUESTIONS AND HE LITERALLY TORE UP THE APPLICATION FOR MY FINGERPRINT IN FRONT OF ME. I ENDED UP GOING TO LIVE SCAN DOWN THE STREET WHICH IS OPEN UNTIL 7:00 P.M.
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January 2023 by Sara Bruce
Go somewhere else. It felt sketchy from the start, when he called me 20 min later and said he got the ATI number wrong. I waited 4 MONTHS for my prints to be sent to me & the other party after a livescan. It SHOULD HAVE BEEN 2 WEEKS. When I called to address the issue man was rude, directing me to some random number that didn't even serve Los Angeles County. He didn't include my designee in the request so I had to go thru that whole process on my own, even tho it was WRITTEN ON THE FORM! I'm super disappointed I chose this location. Also the cost was $60, but was listed as $25.
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January 2023 by Scott Spindel
Contacted this business regarding rolled fingerprints and he provided false and misleading information, was very rude and disrespectful and his prices were three times higher than his competition in the same neighborhood! Incredibly rude and disrespectful terrible customer service
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January 2023 by Joe Doust
Walked in with no appointment for a live scan and was out in few minutes.
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January 2023 by Francis C.
Another victim here! I should have also read the reviews!!!!!!! I also waited 5 months for my DOJ clearance and found out there was no submission no ATI number no shit!!!!! I had to come to this f---king guy's office in the morning and waited over an hour (agreed to be there at 9am but showed up at 10:15am) to redo my fingerprints. Hope it works fine this time but had to wait for a few months for DOJ clearance again. But, this f----king guy careless about his customers at all. AVOID AVOID AVOID his livescan, traffic school, driving school, auto insurance ...all f----king scams in 1 tiny office desk!!!!!
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January 2023 by Lonnie D.
I should have read the reviews! This guy is a complete joke. 4 months waiting for my DOJ clearance. This guy never actually submitted my fingerprints! How ridiculous. When I asked for my money back, he said I need to call DOJ for it. What a criminal! DO NOT TRUST THIS GUY!
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October 2022 by Rana B.
My live scan was rejected by the fbi because of the quality and keeping in my mind with those uigh prices I went back to fix them and nobody was even there
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January 2022 by Ace one livescan Fingerprint
Ace One Live Scan & Fingerprint
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October 2021 by Mrs. K.
I needed to get fingerprints done in order to volunteer with the district, & Ace One Live Scan & Fingerprinting was listed on the application as one of the approved places. I made my appointment there, but BIG mistake...I would highly discourage anyone from using their services. The guy there was not very professional, knowledgeable, & he did not follow ANY Covid guidelines besides wearing a mask. First he couldn't get his computer to access the correct website to begin scanning my fingers. Then, after he finally got on, he proceeded to stand right next to me while he positioned my fingers on the reader screen & held my hand in place with his. He never once used hand sanitizer or wore gloves before touching my hands. He kept having to have me rescan my fingers because the images were getting rejected. He was pushing on my hands & manipulating my fingers by rolling them on the screen, which kind of hurt at times. And then, he had the audacity to tell me not to push down on the screen. Meanwhile, he was the one putting my fingers on the reader screen & pushing down on them with his hand. He struggled to read which finger(s) the system wanted him to scan. When he finished with me, he went right on to help the next person, not even sanitizing his hands in between. I was very disappointed with my experience.
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September 2021 by Brian R.
Pleaseeeee. Do. Not. Waste. Your. Time. The guy was so unprofessional and disrespectful.You've been warned!
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March 2021 by Cheyenne K.
**BEWARE**One of the most UNPROFESSIONAL place of business I have ever experienced!I was in the area and needed to get a live scan for a company I was in the process of getting hired from. I called to get some information and was told prices based on the type of background check. I was unsure of which one I needed so since I was in the area I told him I would stop by.The guy upon entering was NOT wearing a mask.Which goes against COVID-19 rules. Which in the entrance of building reads masks were mandatory. He probably felt those rules didn't apply to him. When he saw me come in he put the mask on.I showed him the paperwork and was asking him questions regarding the different prices.The guy just WENT OFF on me and accused me of wanting him to pay my fees.When I told him I was just asking to get an understanding he mocked me. I decided at that point to walk away and take my business else where. While I was walking away from his office he slammed the door behind me.If you want to be treated nicely and with respect this is definitely not the place.
