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March 2022 by James C.
I can not begin to tell you how happy I am with the City National team that helped me with my home loan. I use this branch for my checking and savings account but Jason, Tiffany & Racheal were fantastic and amazing when it came to helping with my home loan. I was just thrilled!!! They dealt with all my question, calls and guided me through all of the hurtles or bumps we encountered along the way. I don't know about any of the other CNB teams but this one is awesome. Thank you so much and I am ever grateful!!!
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August 2021 by A B.
Terrible customer service. They are extremely rude and treat you like they are doing you a favor, and will close your account if you disagree with them. Do not join this second rate bank unless you like being treated poorly.
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August 2021 by Joshua N.
Coming from Chase, I can tell you the level of customer service at this city national bank is phenomenal. The tellers are super helpful and friendly. Always a great experience going to this branch!
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August 2021 by Christina N.
Wow! It is so refreshing to have such wonderful customer service from a bank. I have banked with many institutions previously and there is no comparison. The team here is fantastic. The manager, Steve, is friendly, helpful, and extremely knowledgeable. He and his team have gone above and beyond for my husband and me as we applied for our first mortgage loan. We are so happy we finally found a bank we can trust to meet our needs. The team here is extremely responsive and always gets back to me in less than one business day via email or phone. Our relationship manager, Jason, is kind, helpful and friendly. You will not regret banking with this branch!
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April 2021 by Alonzo B.
One teller at 1030 am on a Wednesday is no way to run a bank or maybe it is. Ridiculous
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May 2020 by Jasmin D.
tracey sirkus is the epitome of what customer service is -- by going out of her way to accomplish the task that is desperately needed by a client ! more power to city national bank woodland hills,ca
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February 2019 by Connor W.
Terrible customer service. They are extremely rude and treat you like they are doing you a favor. They wouldn't help me with anything. I believe it could be some prejudice actions on their end based on who i am. Do not join this second rate bank unless you like being treated poorly
