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October 2023 by Roxanne B.
I have used the products and services of this location for several moves. I have always found them friendly and helpful. The store has everything for a comfortable move, and the prices are reasonable.
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August 2023 by Leesa Morrow
Krista was amazing so kind and helpful she went above and beyond with customer service!!!
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August 2023 by Garrett S.
When I need something packaged and packaged right I drive from Thousand Oaks to Box Brothers in Woodland Hills. Krista and the staff are very knowledgeable and professional I highly recommend box brothers for all your boxes and shipping needs. .
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May 2023 by Yaniv F.
The customer service at this facility is A+. They cannot do enough to make sure that I was happy and satisfied. I initially called looking for a box, not only did they help me find it, but they also put it aside for me to make sure it was there when I arrived. I drove 20 minutes to come to this location because of the exceptional customer service. They even helped pack my package. Thank you!!!
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February 2023 by Dana Simonelli
Krista is amazing. I had a family member pass and needed to ship some items from California to Colorado. I had a really big picture that had a heavy/chunky frame and glass. She packed it with so much care. That thing was PACKED!!!! I received the items in Colorado and the glass on the huge picture didn't break! I also had a few other items shipped and everything was amazing. The care Krista took in helping me get the items safely home and the quality of packing was outstanding!!!!
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January 2022 by Andrew A.
Recently moved and stopped by to get some packing supplies. The woman working was both very helpful and informative. She even pointed out better value purchases to save me money.
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January 2022 by Arn B.
Came here to find a box that would fit my computer monitor. None of the boxes on display matched the dimensions but they were able to get me one by reshaping one of the bigger boxes. they are really helpful! highly recommended!
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December 2021 by Elijah Harris
I came to the Woodland hills location a while back not sure of how I'd even begin the process of packaging and shipping what seemed like an endless clothing and merchandise supply. I had the absolute pleasure of dealing with Krista. She helped make a nightmare of a shipping process a piece of cake and I can't thank her enough. Will 100% be returning in the future.
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November 2021 by DD P.
I will say the sales person was nice enough. But whatever you do, DO NOT buy their cheap packing tape which didn't hold on the boxes at all! They don't sell the good SCOTCH tape I guess so save your money - I had to go buy another roll of the good tape somewhere else after trying to pack my boxes..... annoying.
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August 2021 by Bennett W.
Called to see if they had a large box size and the woman was so helpful and brought it out to my car with change. Great experience and love helping a family business. I will buy all my supplies here in the future!
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August 2021 by Rebecca C.
The people here were helpful and fast! I appreciate doing business with a family run place that seems to be quite popular. I recommend them for boxing up items that are awkwardly shaped when moving, not just for shipping!
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July 2021 by Whitney B.
Yes, I was aware about the mask mandate that's why I didn't enter your store. I only wanted to ask a simple question. There was also an elderly woman parked next to me that wasn't asked to move her car and the cube truck you own was parked in the red. I will never purchase any product from Box Bros again.
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July 2021 by A l.
We were making a cross country move. I was so overwhelmed with the move I couldn't figure out how many boxes or the sizes needed. We made several trips and each time was a very pleasant and helpful experience.
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June 2021 by david greenberg
Krista is the best! friendly professional and knows her game!!
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May 2021 by Tess R.
Not the best experience here. They had exactly what I needed, I was recommended their box to ship a vinyl. They ended up charging me $10 for a $2.00 box and a piece of bubble wrap. The lady working never said bubble wrap and tape would be an up charge of four times the amount of the box I came in for. Once I found out she still forced me to pay for it once I told her I don't want it packaged up. I try to support small businesses but they are beyond petty with there prices.