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March 2024 by Haejin Ortega
I don't really write reviews but I had to make it a point to let others aware of the lack of communication between the people that work there and the invasion of privacy I had to experience because of it. I gave my notice to vacate 1 month in advance but a few days before I was to leave people came into my home a couple of times without my knowledge. I realized this because they locked both the locks and I usually only lock the bottom. I didn't have much in the house but the fact that someone was able to enter my home while I was out was very unacceptable and unprofessional and stressful. What type of business are they running if there are not communication between the company to allow such mistakes? There are other issues which I haven't gotten into like asking for things to be fixed and they just ignore it unless its something crucial. They never addressed the other issues I brought to their attention.
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November 2022 by Dylan G
If you can work with these guys, do! They absolutely changed our lives making it possible to rent our first home instead of selling it when we last bought. Deep resources and for us what has been a great peace-of-mind solution to becoming landlords. ??
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October 2022 by Dylan G.
If you can work with these guys, do! They absolutely changed our lives making it possible to rent our first home instead of selling it when we last bought. Deep resources and for us what has been a great peace-of-mind solution to becoming landlords.
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October 2022 by Mary C.
Great company! I've worked with Kinsley and her husband John for a few years now. I have been more than pleased! During Covid when the "no eviction" moratorium started I found them. They got me though what could have been a potential disaster! Now we have lovely renters! Owning a property 1000 miles away has its challenges. I am confident with their hands on service and attention to detail that my property is well taken care of.
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April 2022 by S B
Kinsley helped with a rental recently. She was dishonest about availability of a rental unit, made promises she didn’t keep in her communication and wasted time and money leading on for the potential to rent. Really disappointing, I would give ZERO stars if possible.
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June 2021 by Steven Kasower
The Carnahan team are professional and effective property managers. They have found excellent tenants in an impressively short period of time. Their services are exemplary and dependable. I highly recommend this phenomenal team of real estate professionals.
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April 2021 by Joyce Stein
We have had rental properties for a few years and managed them successfully until May 2020 when in one of homes, the renters skipped paying rent and without notification, moved out and left the house in disrepair! Since we live out of state, we realized we need help. We contacted Carnahan Property Management and met Kinsley Carnahan. We decided having a property manager was in our best interest and we realized we needed “boots-on-the-ground” to get the property back to it’s previously loved condition and get a new tenant vetted and under contract. Kinsley understood that we were out May’s rent and soon June. She got to work immediately and we overnighted keys to the house. She changed the locks and quickly assessed the damages, and walked us through the house using video and pictures. She came up with a plan and options. She supervised the clean-up and repair. We are pleased with the drywall and floor repairs, painting, and new carpet and garage door repair. The yard and patio was cleaned up. Kinsley showed the house to 40 potential renters and kept us in the loop as the field narrowed to an applicant who was looking for a long-term rental.We couldn’t have done it this quickly without a property manager in our corner. We look forward to continuing this relationship with Carnahan Property Management and Kinsley Carnahan.
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April 2021 by Soothing Music
The most professional, dedicated and knowledgeable property managers I've ever had.Kinsley go's above and beyond what you'd expect from a management company.. Her attention to detail and positive attitude is an asset that will leave you with a feeling of complete trust and satisfaction. Look no further.. This is the one.. Highly recommend.
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July 2020 by Jd S.
We have had rental properties for a few years and managed them successfully until May 2020 when in one of homes, the renters skipped paying rent and without notification, moved out and left the house in disrepair! Since we live out of state, we realized we need help. We contacted Carnahan Property Management and met Kinsley Carnahan. We decided having a property manager was in our best interest. We realized we needed "boots-on-the-ground" to get the property back to it's previously loved condition and get a new tenant vetted and under contract. Kinsley understood that we were out May's rent and soon June. She got to work immediately and we overnighted keys to the house. She changed the locks and quickly assessed the damages, and walked us through the house using video and pictures. She came up with a plan and options. She supervised the clean-up and repair. We are pleased with the drywall and floor repairs, painting, and new carpet and garage door repair. The yard and patio was also cleaned up. Kinsley showed the house to 40 potential renters and kept us in the loop as the field narrowed to an applicant who was looking for a long-term rental. We couldn't have done all of this so quickly without a property manager in our corner. We look forward to continuing this relationship with Carnahan Property Management and Kinsley Carnahan.
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July 2020 by Steven K.
The Carnahan team are effective and professional. They efficiently place wonderful tenants and deal with maintenance items rapidly and professionally.
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June 2020 by Sue Anne
I love this company and Kinsley! I spoke to several different companies to manage my property but none of them felt right. As soon as I spoke to Kinsley I knew I found the right company to take great care of my house. Carnahan Property Management has gone over and above when working with me. I'm so happy I hired them. They are great communicators and always respond quickly to any questions I have and they keep my tenant happy. I have referred them to several of my friends. Hire them and then you'll be writing a five star review too!
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June 2020 by Elizabeth Martinez
Kinsley is a pleasure to work with! Carnahan Property management was great, very professional and very responsive to any occurrence that came up. I loved renting through them and their properties are amazing especially considering the Great price in Los Angeles. Was so sad to leave the apartment bc of my job and would 100% rent with them again given the chance. I highly recommend renting through them!
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June 2020 by L Brennan
Carnahan Property Management really came through for me when I needed a property manager the most. Kinsley is so professional, calm, and thinks ahead to successfully manage current and potential property issues. Carnahan and Associates have been managing my property for over a year. From dealing with unexpected repairs, concerns from renters, and questions from me, Kinsley has been fantastic, every step of the way! She is kind, professional, trustworthy, and genuinely cares about managing my property in an excellent manner. A++
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June 2020 by Gil Solomon
Kinsley and Jonathan have been great. After my father passed 12 years ago, I rented my childhood home to our backyard neighbor’s sister who have been model tenants with no issues. I am handy and managed things myself or called on trusted plumbers, electricians, handyman, so I have not needed a management company. Last year, the shower pan began to leak, and I decided to redo the master bathroom, upgrade the floors and paint inside and out. I had a construction company and painter lined up and a bid approved, but the contractor kept delaying it. Out of frustration I started looking at management companies. Kinsley’s grandfather handled the original sale of the house, so I had trust in the Carnahan name and appreciated that it was still a family run company.We toured the house and Kinsley took over. Within a week she had the master bathroom bid out at a lower price than I had gotten and scheduled. The floor people she recommended were great and economical. She has great taste and narrow down the choices for floor colors and paint. She supervised the whole project and coordinated all the contractors. The house looks like new. My tenants were very happy with the work and the scheduling.Kinsley suggested a 30% rent increase after the renovations. She handled the conversation when we went out to look at the upgrade and my tenants agreed to it readily without protest. She has been immediately available by text or email. Although I could manage the property myself, Carnahan Property Management got everything done saving me a lot of time and effort. I would highly recommend their services.
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June 2020 by Terry Schrumpf
Kinsley and her crew have been managing my Woodland Hills property since 2006 and we couldn’t be happier. In the 13 years of managing the property we have had 3 renters but only 1 month without occupancy. Carnahan is a marketing machine, getting multiple offers for rent but really shines when it comes to service. They deal directly with tenants, problem solving when necessary and don’t bother me with the day to day bumps that are inevitable. When they do need to call on issues that need repair, they ALWAYS present me with the issue along with research and multiple recommendations and quotes for repair. Living across the country in Florida and traveling a ton, they are always patient but diligent in their follow up with me all while keep our tenant notified and at ease if things do not happen immediately. I would HIGHLY RECOMMEND Kinsley and the entire group for property management and wish I had more for them to manage ;-)
