“I had an amazing experience at You Break I Fix, thanks entirely to William.
This morning, my MacBook Pro screen suddenly stopped working, so I first called the Apple Store. They told me I’d need diagnostics and that it would most likely require a full screen replacement costing upwards of $600.
Before committing to that, I called You Break I Fix and spoke with William. From the very first conversation, his knowledge and honesty stood out. He explained that he could potentially find an aftermarket screen for a much lower price, but also offered to check whether an official Apple screen was available. He told me he’d call another company to confirm stock and get back to me.
True to his word, he called me back within 10 minutes and let me know they could get the Apple screen shipped within two days. He also emphasized that before doing anything, I should bring in my laptop so he could properly diagnose it to confirm whether the screen was actually the issue.
About an hour later, I went into the store and showed him my laptop. He noticed the keyboard was slightly warped but said he’d take a look. Five minutes later, he came back… and the screen was working perfectly. All he had to do was reboot the computer.
William told me everything looked fine, didn’t charge me a single dollar, and simply wished me a happy holiday.
I honestly believe that if I had gone to Apple or another repair shop, I would have been told my computer was broken and charged a ridiculous amount of money. William’s integrity and professionalism made a huge impression on me, and I’m incredibly grateful.
I will 100% be back if I ever need repairs again—and I highly recommend this location. Ask for William!”
“I can’t say enough about Overnight PC and Mac Repair. My mother had a serious issue with her laptop, which was diagnosed correctly and a series of different approaches were used to resolve the issue until it worked.
It was refreshing to feel valued and not patronised - it was definitely customer first. They also were able to speak in layman’s terms that was clear and understandable. Not only did we receive great customer service coupled with top notch expertise, we also felt that the price was very reasonable.
My mon’s laptop is working just fine and we are very happy now. Thanks to the team for all their help.”
“Most repair techs are either shady or just middlemen working for another company but NOT Spencer of Socal Image Techs. He is the owner and was super nice about getting our HP office printer fixed (we have 10+ printers at our office and our staff requires everything). We needed him now 2 times and he was able to fix our situation each time with ease and was very nice about the whole process.”
“Drove by this place few times and needed to get my i phone 14 repaired, the service was amazing and really good, they also did a rush job for me because i was heading out of town. Thank you highly recommend.”