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March 2024 by Amirmalek G.
There was some complications at first, but they handled it very great and I came out very happy. Thank you, Patrick.
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February 2024 by Sunil Tamang
The enterprise car rental is too good all staffs are so helpful and excellent customer care
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February 2024 by Ahmad Sahraie
The staff are very responsible and doing exactly what you need. I've rented several cars from this branch and they provided exact car I needed, thank you guys and thank you Roxanne!
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February 2024 by Cuenca Guayas
I continue to rent from Enterprise every time I need a car, because the staff at Enterprise, is so efficient and treat me great.They are friendly and try to accommodate my requests, as best as possible.
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February 2024 by Sean Molloy
I recently had to rent a car due to mine being in the shop. Roxanne was fantastic. She quickly helped me find a gas conscious car, let me know about the benefits of the added insurance and helped get me back on the road quickly. Her friendly nature and professional demeanor made me feel at ease. I highly recommend Roxanne and the team at this Enterprise. I shall return! Bravo Roxanne!
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February 2024 by Omri Oshri
Great staff, and wonderful customer service ?
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February 2024 by Elinor Robinson
Enterprise Calabasas have always been a top rental car company. The staff is so courteous and apologetic should anything go wrong by giving me an upgrade. For this, I will continue to rent from this car company when I need them.
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February 2024 by Penny Framstad
Patrick is the sweetest guy, very polite and friendly, and made everything super easy! My car had a full tank, was very clean, and I was in and out of there within 5 minutes. Highly recommend! ? ? ? ? ?
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January 2024 by Lucas Dodson
Renting this time around made me want to rent again from the Woodland Hills Enterprise. Roxane was great help as was the driver who picked me up and dropped me off at home. They are good people!
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January 2024 by Cindy R.
Always excellent customer service. Never any issues and I’m always in and out.
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January 2024 by Avigail Plutchok
Easy, quick, efficient. Tyler was great! Took the extra step to make sure I was happy with the car
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December 2023 by Gary Greene
At this location, they neglected to tell me that they would be closed on the day of my return (Saturday). When I pulled into their parking lot which is not secure, there was a sign instructing me to park the car and drop the keys in a box. There was also a sign saying that if the car is stolen, it would be my responsibility. Really!?I called another location and asked them how I should handle the situation since no way was I going to leave the car unsecured and also be responsible for it's theft. They explained to me that this has happened before at the other location and that two other customers had just called them with the same problem. They told me to bring the car to them and they would check it in for me and waive the alternate location fee.The branch where I rented the car was in Chatsworth, CA, and the branch that was very helpful to me was the Woodland Hills, CA location and Adam was the kind gentleman who helped me out. Kudos to him and his staff!Enterprise reached out to me for more information and I will provide via email along with pictures of the signs in front of the location that was closed for my return.I also had to pay Uber $19.00 for a ride home since my original ride from the first location had an appointment and wasn't available to follow me to the second location.
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December 2023 by Sandy G.
I had an excellent experience with superior customer service. The staff is very hands on and executed a high level of professionalism with timely pick up and drop offs. The car I got was clean and I'd give their team a ten-star golden review if I could. Patrick, Adam, Roxanne are all amazing and walked me through the process step by step. Ramsey was very professional and arranged a seamless drop off and pick up. I look forward to referring family, friends and colleagues for a smooth process when you need a car on the go. I couldn't have been happier thanks to an amazing team:)
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December 2023 by Judey Rubio
The staff at this location is exceptionally friendly. Although I've never experienced waiting times when returning rentals at other branches, this was an exception, and I had to wait approximately 20 minutes. Unfortunately, the car I rented had some issues, and because of their limited operating hours, I couldn't exchange it for another one. Despite this, I'd consider using their services again, with the precaution of taking the vehicle for a short drive around the block next time.
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December 2023 by massoum shayegi
Just picked up a car for the weekend. Sami I believe his last name was Sanchez, he was the new manager there was so efficient, pleasant and professional! Made the transaction easy, quick and painless! We got a great rate and had options when we got there. Alex I believe was the gentleman that checked out the car to us. He too was very pleasant and professional! Really great service!I have used them multiple time and this was the best service and experience yet!Also got a couple of texts, whether automated or not, it was a nice touch! One thanking us for using them, second reminding and confirming we're dropping it off per plan. As a travel agent I thought this is a great idea. So many time clients go to pick up their car rental and they don't have a car for them because someone didn't return the car on time.I will book them with confident. Great competitive rates too!
