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February 2024 by Chelsea B
very nice staff but absolutely absurd new payment policy for scanning. it’s honestly stupid and assumes i have unlimited money to waste on scanning documents for goodness sake. i will be taking my business elsewhere
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September 2023 by Kevin Palm
Do my large print jobs from here over the last many years and always a good experience. Today, the manager Ana even came over to check with me that everything was going well.
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May 2023 by Johnny Trzasko
Denise is the best!! So helpful so happy. My best experience at FedEx after years on doing business there. She was a smiling face. I took the time to leave this review because Denise went above and beyond took her time and explained everything. I had a lot of questions and she made me feel very comfortable. Thank you so much for the great experience!
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May 2023 by Roman V
This is by far the worst location. Not once was I able to ship my packages without an issue. Never have problems anywhere else. Avoid at all costs!!!
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February 2023 by Evan A.
Overcharge customers and lousy customer service. Avoid this company. Many better local options.
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January 2023 by K Z
If you need fedex work go to the one on ventura Blvd. This store didn’t help out. Treated me rudely for just asking if I could tape the package in the store. Nadia said no She treated me rudely. I will never go back to this store. A service agent needs to be cheerful happy and positive attitude. She was just negative ,nasty and revengeful
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January 2023 by Karen Wilshire
There absolutely no logic, every single time I go to this location employees create problems that could be easily resolved and the issues they come up with make no sense?? Service front desk Denise was rude and unhelpful.
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December 2022 by Zean C.
Long lines and long waiting time for anything. They do have people behind the counter doing other stuff but it seems that there's only either 1 or 2 cashiers. Especially in a holiday season, they need to open up more service people to get the line going. This is not the first time. It's been like this for a while. Service is the worst.
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October 2022 by Z. K.
If you need fedex work go to the one on ventura Blvd. This store didn’t help out. Treated me rudely for just asking if I could tape the package in the store. Nadia said no She treated me rudely. I will never go back to this store. A service agent needs to be cheerful happy and positive attitude. She was just negative ,nasty and revengeful
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October 2022 by Zara S.
Nadia is the worst customer representative any company can ever have. She is a liability not an asset. I would give zero star if I could. Talking to each other chatting and not helping customer. Mocking and laughing with colleagues and plain and simple rude. The usps has a better attitude than these people. Do not go to this center
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August 2022 by Shay Dingfelder
As a Communications and Marketing Director for a local nonprofit, this Fedex Office location always exceeds expectations for our large printing and shipping needs. I think people always have bad attitudes at Fedex (I've experienced these rude customers before at locations in hollywood and DTLA). I would not give much piece of mind to these types of reviews. If you go to this location ask for Ana or Faith, they have helped me on many large projects in the past and I can always count on them to get the job done efficiently and with care.
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July 2022 by Kris Simon
This place is the worst fed ex office out there. Today was the second time that this man looking girl refused to take a box because of a small crease. Went down the street a few blocks to an other location and she took it without any problems. Never going back here again
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July 2022 by Kathryn C.
5 stars to the two ladies working here! When I came in I witnessed 2 different angry, argumentative, and rude customers come in and storm out - the workers treated them fairly and were level headed despite their temper tantrum. I think the workers names were Nadia and Faith (?). I had a sweet and efficient interaction and they helped me send my package overnight. These ladies are the best! Just don't be rude and you'll have a great time.
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July 2022 by Adnan Alibhai
I'm not sure why this place gets so many bad reviews on Google, maybe just a few too many entitled people living in this area? I have had great experiences at this store with the staff.I once needed a document printed in a language that reads right to left, and also needed to be printed in booklet style. With all these issues, the staff helped me make it happen. There were alot of post editing requirements that the staff patiently talked me through.Hoping to push this store's ratings and stars in the direction it deserves!Thanks Cynthia!
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July 2022 by James Lippert
I'm in here 4-5 times a week (usually shipping FedEx). Cynthia and the rest of the staff are always helpful and welcoming. I've never once had a negative experience at this location. They make it easy whether I'm dropping off packages with prepaid labels, buying international shipping or using their printing services.
