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March 2024 by David Morgan
This is the most unprofessional insurance company I've ever worked with. I've had an account with them for 3 months. In that 3 months I've paid my bill on time every month. Since the start of my insurance policy I have had threats of collections and cancellation even though I've actually paid my bill. The breakdown Milo and Markle is ridiculous! Save yourself some time from having to babysit and find a real professional.
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March 2024 by Melissa Knightley
A very dishonest and unprofessional insurance company. Do not use Markel for anything important to you!
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December 2022 by Jordan Perry
Called to try and get indemnity insurance and during the process I gave them a bunch of information. I didn’t give them any email and before I got off the line I asked “don’t you want my email?”She said they would call. She put in the wrong email and never called. I call back a few days later and have to have this barely figured it out time of trying to authenticate who I am. She then says I have to wait for them to get back in touch with me because of additional questions and overall just bad service.You’ll get a lot of what the rep thinks you’re saying as the answers to the event questions. So I would be careful about what you’re actually getting protection for.
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February 2021 by Tillmann Peter
I am highly satisfied with the way my claim has been handled. Really professional and uncomplicated.
