-
March 2024 by Vernell Williams
The customer service was extremely generous ? very helpful ?. I knew nothing the I.T. guy helped my...Extremely knowledgeable about the equipment...
-
February 2024 by Ming Tung
Evonne helped me with my coil bound today and her service was really great! I had a good experience with the printing ?
-
February 2024 by Kyla Williams
Super helpful, kind employees!
-
January 2024 by donald wilson
Great selection of office supplies and helpful employees. thank you.
-
January 2024 by Mal007colm
Store was very clean and neat. All the items I needed were in stock and the employees were very helpful.
-
January 2024 by Fatima Jelini
The most unfriendly and unhelpful worker and a manager that was worse and did not care. I had a problem putting an order online since the coupons that they sent me did not work. I drove all the way to this Office Depot since it says I can use the coupon online and in store. They kept me waiting for over 30 minutes and after keeping me waiting, they said they do not carry the ink I need and have to order it online (I had already told them there was problem in ordering online). I explained that again and they just did not care and said go order online!!!! Beyond ridiculous.
-
January 2024 by jazz
Vyenna was soooo helpful. I needed pictures printed and she was so patient to help me get the right quality. She was even helping everyone else that walked up at the same time multitasking like a pro
-
January 2024 by Mithoo Ramchandani
Easy to order online. Prompt courteous service and checkout.
-
January 2024 by Glenn Ford
I was very satisfied with the help (Muriel) I received and the product that I bought.
-
January 2024 by FuzzyUber
I just want to get some business cards
-
December 2023 by Lisa G.
I've been having to print and mail quite a lot lately, so I was going to a lot of printing places. Folks in Office Depot were the friendliest and the easiest, such a contrast with other places.
-
December 2023 by Brad Booker
Regrettably, my wife and my visit to the Office Depot on Topanga Canyon was marred by an incredibly disheartening encounter with a shady manager whose conduct reflected a marked departure from the expected standards of customer service. From the onset, the unwelcoming atmosphere was palpable, as our mere presence seemed to elicit unwarranted scrutiny and suspicion. The irony here is that we're prepared to spend $800 on purchasing a laptop.Upon my arrival, my wife shared her distressing encounters and highlighted how this particular individual, identified as Muriel, appeared to invest energy in curating an unpleasant environment for us while neglecting other customers who may genuinely require assistance. Seeking clarity, I approached this manager and inquired about her name, only to have her walk away without a response.In an attempt to address the obscured name tag, I followed up by informing her, "Your hair is covering your name tag." To this, her retort was an indifferent acknowledgment: "I know."The concealed identity of the acting manager, notably by using her hair to obscure her name tag, became evident during my visit. Observing her adjusting her hair multiple times further supported this observation. Moreover, the cashier's misleading response when asked about the manager's name only added to the evident lack of transparency. Initially stating her name was "Kim," I later discovered it was, in fact, Muriel, which highlighted the discrepancies in the information provided.This deliberate act of concealing her identity, coupled with the cashier's misinformation, compounded the sense of opacity surrounding the managerial staff. The obscured name tag, in conjunction with the dismissive demeanor when questioned, contributed to an atmosphere far from welcoming. Instead of fostering a helpful and congenial environment, her actions conveyed an unsettling air of indifference and, at times, outright hostility.This behavior was particularly notable when I sought the bathroom key for my expectant partner – a simple request that was met with undue resistance and attempts to obstruct the process. Such unnecessary hurdles only served to exacerbate the already disappointing experience.Most distressing was Muries derogatory and inappropriate comment regarding the restroom facilities, uttered within earshot, insinuating a lack of regard for the dignity and comfort of patrons. Such callous remarks, coupled with dismissive behavior, not only undermined the essence of professionalism but also offended sensibilities and tarnished the overall experience.It is truly disheartening when an establishment fails to uphold the basic tenets of courteousness and respect, especially towards patrons who seek nothing more than assistance and civility. As a consumer who values ethical conduct and quality service, I am compelled to share this regrettable encounter on various platforms, including corporate channels, in hopes that such behavior is addressed and rectified promptly. Office Depot, known for its commitment to customer satisfaction, ought to be apprised of instances where their esteemed reputation is marred by a single, disconcerting interaction.Furthermore, I am committed to employing every available avenue to disseminate this disappointing encounter, urging friends, family, and the broader community to abstain from supporting a business where such conduct is deemed acceptable. My intent is not merely to voice dissatisfaction but to catalyze tangible action.Hence, I vow to disseminate this unfortunate experience across all conceivable review and online platforms, ensuring that my voice is heard and the necessary steps are taken to rectify the glaring discrepancies in customer service and professionalism at this particular Office Depot location. As a result of the unsettling comments my partner had yet to hear, I made a conscious decision to dissuade her from making any purchases here, which only further compounded my disappointment.Muriel, I would love to hear from you or Chris and get feed
-
December 2023 by Ana Moon
Terrible service. I went there to print business cards and asked to print just a few to see how they look like. They said they could only do 50 and rolled their eyes. I agreed because they left me no choice. A young man in glasses talked to me like I did something wrong when I was super polite, old lady who worked with him didn’t even looked at me when I came to the register and greeted her. She left immediately and let her colleague dealt with it. After 30 mins he finally scanned!!!! and printed 50 useless business cards and I had no choice as I paid before. If you can’t do simple task, at least be nice with your customers
-
December 2023 by Sara Baggia
Customer service at this office depot location was excellent. Rodney and Lethi were really kind and helpful even though it was busy. My large poster print order was done within 30 min.
-
December 2023 by Julia Builoff
11.22.23 Closed during working hours. I specifically checked twice: the website and their phone message both said- open - till 7pm. When I arrived at 6:20pm it was closed. No note on the door, no apologies, nothing! I had a pick up that was very important. I would have come earlier to pick up if the store had provided accurate information on working hours. I guess it is normal to close up the shop anytime.
