REI is a store dedicated to outdoor enthusiasts, offering high-quality gear and clothing for all levels of outdoor adventure. The staff are known for their kindness, friendliness, and helpfulness, often going above and beyond to assist customers. Whether shopping for trekking poles, sleeping bags, or T-shirts, customers appreciate the well-laid-out and spacious store environment. Many reviews highlight staff members who patiently spend time helping with product setups, providing expert advice, and sharing enthusiasm for outdoor activities. REI also stands behind its products with a 100% satisfaction guarantee and offers its own line of award-winning gear. Customers feel welcomed and valued, and many express their intention to return for future purchases. Parking may sometimes be challenging, but the overall experience is consistently positive, making REI a favorite destination for outdoor gear and expert support.
The service here is the best! So friendly and got me in last minute on a tune up with a 7 day wait
July 2026
Evan was so incredibly helpful when it came to discussing backpacking bags. He was super knowledgeable and kind and made the experience really easy. Thank you!!
May 2026
Everything you need for all of your hiking and outdoor needs! Friendly staff, good prices.
