REI is a store dedicated to outdoor enthusiasts, offering high-quality gear and clothing for all levels of outdoor adventure. The staff are known for their kindness, friendliness, and helpfulness, often going above and beyond to assist customers. Whether shopping for trekking poles, sleeping bags, or T-shirts, customers appreciate the well-laid-out and spacious store environment. Many reviews highlight staff members who patiently spend time helping with product setups, providing expert advice, and sharing enthusiasm for outdoor activities. REI also stands behind its products with a 100% satisfaction guarantee and offers its own line of award-winning gear. Customers feel welcomed and valued, and many express their intention to return for future purchases. Parking may sometimes be challenging, but the overall experience is consistently positive, making REI a favorite destination for outdoor gear and expert support.
Everything you need for all of your hiking and outdoor needs! Friendly staff, good prices.
May 2026
Best retailer experience. Easy to do business with. If they don't have it, you don't need it. Wide assortment too.
May 2026
Purchased a backpack online and brought it in for a tutorial. Evan helped me so much, he adjusted my backpack at least five different times and taught me all about each strap and what purpose it serves. I definitely got the value and quality that makes REI surpass other stores.
