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April 2024 by Jordynn B.
They have a print station and for two documents in color it was $1.62. I liked it when they did it for you to be honest but I was able to make it work. The printing station is pretty straightforward with the instructions. It's crazy how the prices online are 50% less than the prices in store. a lady helped me because I was clearly struggling but I did have to ask her for help. Other than that the guy that helped me at the print station helped me as best he could.
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March 2024 by Adrianna D.
Customer service at this place is always great. Thank you to the printing corner especially for their help and efficiency. Thank you especially Samantha (and another guy who I can't remember the name of, helped me last time and remembered I had an upcoming art show) for the courteous treatment and professionalism!
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March 2024 by Ethel P.
Staples Copy and Print is super convenient to use, in my opinion. If you order before 12 PM, they can have certain things ready by the end of the day! This particular Staples location has been very helpful. Our animal hospital recently had an open house and needed quite a few things printed (poster on foam board laminated, color copies on glossy paper, etc.) Brittney and team were super accommodating and easy to work with.
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February 2024 by Shylee Kohen
I don’t usually write reviews. I was very frustrated with the service I received from their store manger I didn’t get her name but she’s blond and has a pony tail with glasses she’s incredibly rude she helped me out with a return and she definitely did not want to be doing her job very unwelcoming and rude! For a store manger to be like that is terrible I love all their employees over there except for her she arrived about a month ago! Be aware
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February 2024 by Roy M.
Came in trying to get some answers about having something printed. The person working here was not friendly at all and had a complete attitude. Not sure why, I didn't cause or instigate anything. I often shop here, but considering the situation I might start going to other office supply stores
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February 2024 by F B.
I'm always sad to hear of businesses closing and failing. However in this case it would be deserved. I've had so many complaints about Staples over the years but my last visit made me vow to never to into another one of their stores. I've been recycling my ink cartridges there for some time and went in with my receipts to redeem my credit. I was told that all of these had expired! I was never told there was an expiration and there is nothing on their receipts that have an expiration date. I'm not even sure that's legal! I tried to call the 800 Service number and a supervisor never picked up the phone and left me on hold for 1/2 hour. Advice for those shopping at Staples don't join any of their rewards or loyalty programs!
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January 2024 by Tristan J.
Had a great experience at this place! I bought a HP M254-dw printer, which broke 40 days into owning it. I didn't have a box... They still replaced it. seeing the cost of the printer was so much, I'm very happy with how the experience went and how they stood by what they sold. Great quality in the sense of customer service. Thank you guys again
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January 2024 by Sylvia E.
I just have to say that the Staples on Erwin has the BEST customer service. Bryce, in the copy/printing department has helped me on multiple occasions and is ALWAYS kind, extremely helpful and patient. I get a little stressed when I have to do things tech related, he just makes it easy. The people at the registers are nice and there always seems to be enough staff in the store to help. In a world where people are being replaced by machines and recordings, I really appreciate the human aspect of this store. Their competition is really close to my house, but they don't go beyond the minimum to assist. I'll stick with this Staples.
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January 2024 by Ksenia Lukin
I tried to print a large poster and was hoping for help. The print department employee couldn't crop the photo; they don't know how to do that. Why? they can only add frames or stretch the image, it's just incredible. I tried for almost an hour to explain that I didn’t want the image to stretch and asked to crop the photo to fit the print format, but it was unsuccessful. as a result, my little todler began to be capricious and I was already pretty exhausted, all this time I waited while the employee served other clients out of line, and the child and I were forced to just wait. This is very disappointing! After almost an hour, I still received a poster with borders, poor image color and terrible service. This is very very bad
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January 2024 by Ali C.
Was in your store earlier today an associate name Ron was beyond helpful. He not only helped me, but he was trying to help everyone. Ron was friendly, fun and had great outgoing personality. You can tell that he enjoys his job and enjoys interacting with customers. The world definitely needs more retail associates like Ron.
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December 2023 by Shenea K.
Patrick is the best! He is always help and pleasant. I appreciate his customer service.
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December 2023 by Sara Baggia
Went to this staples to print a poster and the customer service was not good. They were not helpful at all. I have never experienced this at other staples locations.
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November 2023 by B... M.
If you plan on using this locations iPostal1 service, be expected to receive THE worst customer service. One of the times I showed up about 4 mins before they were supposed to close, and the manager literally pretended like he couldn't see me at the door. They actually locked the doors BEFORE closing time. The second time, I called ahead of time knowing I'd be showing up just as they were closing... I get to the door and he's talking to me through the door telling me he can't let me in. This is someone who clearly has no interest in being of SERVICE but instead wants to act like he's an the principal of a middle school.
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October 2023 by Julie S.
They have every type of office products you need. The employees are knowledgeable and helpful. I go there when I need any office supplies. It's the first place I think of.
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October 2023 by Grace M.
The store is totally messy. The printers machine are not working, and they don't have workers, so there is a sigh saying, " Sorry, we are closed for a while"