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February 2024 by Brielle Bacal
Someone stole my brand-new Chanel Bag from the store and I paid 6400+ tax for this bag and they give me a mirror check for $1000, thinking that it’s okay. It’s not my fault that they hired people that couldn’t do their jobs do not buy anything from the store, they don’t care about your clothing, if it doesn’t sell or if it gets lost or if it gets dirty they won’t pay you a penny
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February 2024 by Gayle O.
very nice people, very helpful and a great place to sell and buy! Would highly recommend.
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February 2024 by Shane K.
Selling here is super disorganized, they said yes to things then took back offers. They threatened to donate my items they didn't want if I didn't pick them up within 48 hours and when I showed up to pick them up 2 hours later they didn't know where they were.
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November 2023 by Mika
Absolutely love love this place! Exceptional quality and selection! Employees are spectacular as well ☺️
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September 2023 by Sarah F.
PLEASE READ*** Do not shop here or consign. The new owners do not know how to run a retail business. Very unorganized and super dirty. The owners don't take any consideration into helping consignors sell their items either. I was promised to have items posted on their website and instagram and NOTHING. No marketing for your designer items!! You can tell the owners have no prior experience in merchandising or about brands. Out of all the TCTC stores, this one by far is the worst. They are inconsistent with brands and prices and it's super confusing to consumers wanting to buy and consignors wanting a sell. I voiced my concern and Kristen said I can consign elsewhere.. SO RUDE. I really hope they pull it together.
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September 2023 by Stefania Paoluzzi
Horrible experience! I gave them a Zadig Voltaire bag to sell. It was returned to me after few months unsold, but the chain was missing. Useless to say that the beautiful chains for these bags are a very important feature. I was told that a manager would call me for this. I waited few days and called them back and I was told that someone would call me. Nobody called me and nobody apologized: that is not the way you run business. I would not trust them ever with any items. Be careful!
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August 2023 by Vinchenzo Pee
Place is small and the girls that work here are young and so rude and have no customer service skills they look at you like you dont belong there and that your gonna shoplift! Came in with my wife and kids and that is what happend! And they just stare at you they could of asked if we needed help or atleast greeted us! So i definitely do not recomend you come here if you do then be prepared! And funny how the owner commented saying that she doesent have a CLIENT with my name! So im guessing you have to be a client to just browse in her shop! I think its ridiculous
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July 2023 by Stacey A.
This place in my opinion has really gone downhill since the new owners took over. They want to buy top designers for ridiculous prices. They have no clue as to what things resale for or even any knowledge about top designers. The goodwill would be a better place to shop and take your items to!!! If I could put 0 stars I would have. They are extremely insulting and very unprofessional!!! They don't even have a clue how to run a business I don't think the store will be there much longer in my opinion!!!
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June 2023 by Melissa Westervelt
One of my favorites, never know what you are going to find!!
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April 2023 by Nick and Dave
This place is amazing!! Over the years I’ve purchased multiple items from The Closet Trading Company and they ALWAYS have great finds! The stylists are super helpful and I always leave with something cute and unique for a great price. I’ve never consigned any of my own items but I love shopping what comes in. Bonus points for being a fun and an easy way to do good for the planet. Down with fast fashion, Closet Trading Co for the win!
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April 2023 by Brandon Gecht
This review is long overdue but after my most recent experience, I felt like I had to say something. I found out about this store from a friend and have been coming in for several years anytime I need to buy my girlfriend a fancy gift but want to save a bit of money. The Closet always has a pretty impressive selection of women’s purses and jewelry from brands that I could never normally afford. Every time I drop in before Valentine's Day or my girlfriend’s birthday, the employees at this store have always helped me find an incredible gift that my girlfriend always loves. The stuff they sell is not all second-hand either, a lot of it is brand new with the tags still on!The reason why I feel like I needed to write this review was that most recently, the employees at The Closet helped me pick out this incredible Roberto Coin bracelet that I just gave to my GF for her bday. When she opened the box, she went all teary-eyed with joy. The next day she Google searched the bracelet (what girl wouldn't) and saw that it is currently being sold on Saks Fifth Avenue’s website for well over a thousand dollars but I paid a fraction of the price at The Closest…but shhh, don’t tell her.Needless to say, even though I’m a dude, I will always continue to come here. The employees are always so helpful, the store has an insane selection of high-end designers, and the prices can’t be beaten.
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April 2023 by emilio cortez
this place is awful. employees are extremely unprofessional. they steal your designer belongings from you and then give you an excuse as to why your items “didn’t sell.”
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April 2023 by Roseann Rizzuto
What a great experience! I highly recommend Closet Trading Co. Definitely 5 stars!!!!!!!
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February 2023 by Jenny S
Cutest boutique shop! I love seeing all their new items on IG and the prompt responses on information request or pictures. Also, ordering through IG has been a breeze and I love that they’ll hold the items for you to pick up in person. I definitely recommend to friends, family, and coworkers!
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January 2023 by Carmen M.
This is my new favorite place to shop! I went in and had the great fortune of meeting Olivia. I actually originally just went in to consign some vintage items after a dear family member passed away. Olivia was so kind and compassionate in helping me through this ordeal and I'm so happy knowing that items that were so loved and cared for will now have a new life. I was even inspired to buy some items for myself while there. It feels nice shopping at a business where people really care and it's rewarding to know that I'm not contributing to a fast fashion industry that will ultimately damage our planet. Olivia, if you see this, thank you.
