This U-Haul location has closed

20021 Ventura Blvd, Woodland Hills CA 91364

About U-Haul Neighborhood Dealer

U-Haul Neighborhood Dealer is a reliable and friendly rental location situated inside a gas station. Customers appreciate that the trucks are always clean and dependable. The staff, especially Chris, is known for providing excellent customer service, making the rental process quick and smooth. Reservations can be made online in advance, with options like uploading licenses to save time upon arrival. The location offers convenient amenities, including a gas station where trucks can be refilled, which is helpful for both renters and future customers. Although some trucks may have minor issues, such as buttons not working or the check engine light being on, these do not detract from the overall positive experience. Staff members are helpful and go above and beyond, even assisting during breaks to ensure customers are satisfied. The process for returning trucks is also quick and easy, with clear instructions to ensure the vehicle is returned with the same amount of gas and in clean condition. Customers have noted that any initial issues, like reservations or rental problems, are promptly resolved by attentive staff. Overall, this U-Haul location provides a pleasant, efficient rental experience with friendly employees and well-maintained trucks, making it a recommended choice for moving needs.