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February 2024 by Mike Harris
Best auto parts store in town…Xian,Lori&Page go above and beyond for there customers there always in good moods for working in a place that’s Haunted… and if they don’t have what you need, they’ll get it guaranteed…Great store great people great service. Makes you want your car to break down.P.S and Brenda’s cool too…
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January 2024 by Nick L.
Excellent experience. Came up to Woodland to work with my son on his Explorer. Turns out that Auto Zone relied on an incorrect Dorman part number and sold me the wrong part. Ford dealer no longer carries it. O'Reillys....nothing. Now not only am I stuck in Woodland with no part, but no path to even find the correct part. Happened to see that the CarQuest was open, but it was getting late. Walked in and talked with a really cool guy there. Explained my story. The electronic catalog was certainly unclear on what the correct part was. He went in the back and pulled out four candidates. He matched the shaft pattern with the one that I had removed.....PERFECT! Car parts is a tough business. The catalogs are often wrong. You're dependent upon outside services (warehouse, deliveries, etc) and have to commit based upon their performance. CarQuest reminds me of the old days where they were car guys who worked on their own cars, understood that midyear changes give a myriad of options, etc. Bottom line - CarQuest had the guy who could have just said that I have to bring in a better number or that it's unclear or even handed me another bad part. He went the distance and made sure that I had what I needed. We need more people and places like that. I don't remember your name (sorry) but THANK YOU
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January 2024 by Denise Thorman
Paige was able to test my battery and sell me a new one. Quick, friendly service! Thank you!
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December 2023 by Robert Brasher
Very knowledgeable and friendly people.
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January 2023 by Francisco Solorzano
When ever you want to take back a warranty Protec they come out with all kinds excuses to not cover the warranty
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November 2022 by Gregory M.
Here at CarQuest Kylie is awesome great outstanding super customer service goes above and beyond the call of duty to help her customers I recommend that you come in the carquest and see her and her only for great customer service she needs a raise and she needs a 2 week vacation to anywhere in the world she wants to go so management take heed to my request
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August 2022 by David Hughes
Had the battery I needed in stock
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July 2022 by Joseph Prince
Went to buy a can of paint and saw that the prices was almost $20 a can until I did find one for $5.99 called general paint. The older lady with the blonde hair rang up the can and told me it was 10.99 I then replyed to her saying that it says 5.99 on the shelf she got upset and went over there took the price tag off and was upset around that. As I was leaving the store she sarcastically said you have a nice day sir I said no no I think you need to have a nice day.I will never ever go back to that store again and if I can help it either will my friends.
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July 2022 by Pilar R.
Worst customer service. Not only were they rude, they out right lied about a confirmed UPS delivery made to to store at 10:45 a.m.My daughter had to visit the store 3 times before she was finally handed our package.
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June 2022 by John G.
Terrible customer service trying to buy a battery on 6/7/22 at 4:15 pm with vehicle stuck two blocks away in the middle of the street. A very Rude female manager with gray hair pre-occupied trying to sort out a mistake that happened in the AM. She was too busy to sell me a battery, but not that busy to be extremely difficult. She would rather argue than make a sale. Went to Autozone and received prompt courteous service. Problem solved.
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January 2022 by Kimberly Murray
Ryan was very helpful. These guys helped me with a warranty on a product I purchased from advance on the east coast. Now part of carqiest. Outstanding customer service. Thank you.
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December 2021 by Adam
Very nice staff that is willing to help. I'll be going back for sure.
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November 2021 by Robert Apodaca
Good deal on oil change stuff.
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September 2021 by Ms FourOohEight
HORRIBLE TERRIBLE customer service.. went into this store 2 times and got same result with customer service specifically from the 2 big latino men working front of the store.. UGH! If you cant muster up the proper disposition to work with the public then move to the back of the store!!
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September 2021 by Josh Adair
Guys were jerks. For no reason.
