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August 2023 by David otr_rawrr_
Used to work here and hands down the best staff and all drivers are fully trained and definitely qualified to tow your vehicle trust me i know that first hand. the prices are fair for current towing rates this is a factual review from a different perspective because even I have been towed by citizens off of I-5 when my radiator blew Josh was definitely fast to arrive and his trainee Bri had me loaded up and off the highway this was before I was even given the opportunity to drive with them myself unfortunately i don't drive with them now and thats ok it was a good time while I was there. Good luck to everyone i've met there you all were awesome sorry things didn't work out. Hopefully this will help anyone who may need to get a tow.
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August 2023 by Chris “Dmntd King” Duzenski
Completely useless waste of time. Waited 3 hours for an emergency tow for them to cancel. Don’t use these unprofessional wastes of human lifeService: Car towing
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August 2023 by Sara Clark
Had a flat tire and called AAA. Citizen towing was there with in 15 minute. Wallace and Mathis were friendly, professional and quick! I hope I never need another tow but if I do these are the guys I would want to show up. Thanks for making us smile on a bad day
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March 2023 by jeff M.
Very efficient and friendly , both on the phone and on scene but way overpriced . Wife's minivan died one exit before airport . Needed to get it back to Vacaville and they wanted to charge $500! Got it for half that at Vacaville Tow
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February 2023 by Tyler Hunt
Lame they won't get there Boot's dirty for 200 bucks an hour smh
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January 2023 by Misty K. Gounder
Always been family to me that aside they still handle business very professionally and respectfully.
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January 2023 by Jana G.
CTI was called by AAA for a tow. I waited over 3 hours for the truck to arrive. I understood the weather was an issue. Once the guy got here, he would not tow my car. He made some excuse that he needed different equipment or would damage my driveway. After calling yet another company and waiting another 2.5 hours, I got a tow using the same equipment CTI had. Easy peasy! No damage to my car nor to my driveway. CTI just didn't want to do the tow.
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January 2023 by Eric Gonzeles
LIFESAVERS this tow company is a life saver AND the cheapest prices in the area FACTS???? I was stuck in mud off the 16W. For hours until two super cool and extremely helpful sherrifs and Citizens towing came to help me out. Myself and my family thank your towing company and I'm extremely grateful that you guys helped me get out of there 37° in the middle of the night ... MAN??✊ LIFESAVERS!Service: Local hauling
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December 2022 by Edith Canales
The tow drivers are super friendly! The staff at the yard were super helpful during a difficult time after a wreck. Assisted me beyond the call of a tow yard. Would definitely recomend them!
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November 2022 by Rob Hewitt
Citizens was dispatched by CSAA to help us with a flat while on 505. The driver was fast and courteous. Helped us out of the "bee filled" predicament we got ourselves in where we stopped. You never know what you'll run over on these fwys.Service: Tire change
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November 2022 by Wm Shafer
Guaranteed Damaged Two wheel Vechs. And dont be White or its Twice the wait time for you.
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October 2022 by Kathy Monhoff
Great friendly service from dispatch and Perry the driver.Service: Car towing
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September 2022 by T slotown
Called in a tow from Citizens Towing to move a car from one secure location with a mechanic to another. They would not take a credit card payment by phone, would not accept my proof of ID even though the car was with a service center, and the dispatch lady was really difficult and un-cooperative. I cancelled the tow even though they were there and called another company out of Davis and got great service.Service: Car towing
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September 2022 by Jeslin Owens (Dave's Appliance)
5 mins with a new battery!! Highly recommended. Great guy. He first tested are battery, then told us prices. Then replaced it. It was so great. They brought their shop to us.
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September 2022 by Pat M.
After driving for 12 hours, my boat trailer (with boat on it) brakes had locked up while parked in a very difficult position. After 1st driver, late in the evening did not want to risk destroying the trailer, fortunately for me he offered to fill out a report about my problem at the office. Wallace showed up at 7am the next morning with a very positive 'Can Do" attitude. Within a very short period of time, he had diagnosed the trailer problem and assisted me with getting it hooked up and back on the road. I have a building/development company and would love it if all of my employees came to work with the same disposition and positive attitude that Wallace showed. Thanks again Wallace!
