Costco Tire Center is a popular and well-liked Costco location in the Sacramento area. The staff, particularly an employee named Daniel, are praised for their exceptional customer service and compassion. Daniel went above and beyond to assist a customer who was grieving the recent loss of his wife, offering a comforting hug and patience during a difficult time. While the overall experience at this Costco is positive, there have been some isolated incidents of less-than-friendly interactions at the returns counter. One customer faced challenges when trying to return a malfunctioning space heater without the original remote, ultimately having to leave the item outside the store. However, other customers have noted the convenience and efficiency of this Costco location, commending the quick service at the gas station and the wide variety of products available. Across the reviews, this Costco is described as less crowded and more organized compared to other nearby locations, with ample parking and short wait times. Customers appreciate the cleanliness and organization of the store, as well as the competitive gas prices that make the Costco membership worthwhile. Overall, the Costco Tire Center is a highly regarded and preferred shopping destination for many in the Sacramento area.
Made appointment at 2:30. Showed up and was told it would be 90 minutes. Ok, not great. Car wasn’t finished for 2 hours and 40 minutes. Clearly Costco doesn’t care about this non-core business.
I will be going to somewhere else where appointments (and customers) actually mean something.
March 2025
Nice staff but took over two hours with an appointment to tell me the screw in my tire didn’t even puncture.
September 2023
Multiple people waiting over 2 hours for their cars to be pulled in for tire change. Assistant store manager was not helpful. My recommendation is to go elsewhere for your tire service.
