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August 2023 by C Moore
They know what they are doing, willing to help troubleshoot or find replacement parts!They are friendly and professional.
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May 2023 by Joel Cribb
Riebes branch of Napa has never let me down.
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March 2023 by Lyal Gilmore
Very knowledgeable staff and excellent customer service.
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July 2022 by James Williams
Awesome service. The staff are amazing. They also have great prices and can get anything that I've asked for within a day.
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June 2022 by Michelle Talamantes
Didnt get what i needed. But they tried their best.
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March 2022 by GW Rennels
Knowledge and friendly. I can usually find the stuff that I need here when I can't find it in other stores
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January 2022 by Kait Shorrock
We were looking for a specific set of chains that no one else - O’Reillys, Les Schwab, Walmart, AutoZone - carried for our VW to make it from Sac to Portland. We called this location, and even though their computer systems were down they went, found what we needed in their warehouse, and called corporate to get a price and allow us to purchase what we needed. Thank you so much, great service and support!!!
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December 2021 by Kaitlyn S.
We were really frustrated looking for chains for our VW to make it up to Portland from Sacramento - no one had our chains (Walmart, O'Reilly's, AutoZone, Les Schwab) but Napa Auto Parts did! Their systems were down but they still went and searched their warehouse to find what we needed, and called corporate to price it for us. Great service and support, super knowledgeable and proactive to get what you need.
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December 2021 by NjA 352
Last visit I bought a set of radiator hoses, I really don't know where they found them, they look used and very bad quality, I return them and the guy look really mad at me because I told them they look used. I visited Napa Woodland at least three or four times and people working there never look happy, if they're not happy there they should change their job because customer service is not part of their skills.
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September 2021 by elivorio cano
They could approve a little more with their customer service
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June 2021 by HIPCHIP (KF6HHH)
Have always been able to help me with parts immediately, and very knowledgeable with what is available.
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May 2021 by tim bassett
Great customer service. They actually seem to have car knowledge if you ask questions.
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March 2021 by Matthew Jahn
Great customer service. Ended up with the wrong parts for my repair, the employee Jeremey went way out of his way to process the exchange even though I didn't have the receipt. It took a lot on his part to track down the transaction and get all the paperwork straight on their end, but I walked out with the right part.
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March 2021 by Kim Neal
The store was clean & organized. They didn't have the items I needed & the items couldn't be ordered. They suggested I buy them online.
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February 2021 by Michael Littman
Clean and organized
