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December 2023 by Sheri J.
The staff stoled my $200 sweater. That I had only worn one time. When I called them they said they only hold things for one day. Also, there was a pair of nice sweats. Also, the TV didn't work and there's no soda machine no ice.
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December 2023 by Cavan Hadley
Disgusting. Gave us a smoking room and refused to change it. Drug paraphernalia outside. Staff was uncooperative. We left rather than stay in that disgusting location another
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November 2023 by Monica Lazur
I’m giving a 1 star because the person at the front desk that night was super nice. However, BEWARE of this place. I was charged a $250 smoking fee even though I Do NOT smoke!!! I called the next day and the lady said it was due to a strong smell of pot and they had to spend extra time cleaning. Once again, I do NOT smoke!!!!! Maybe they should drug test the people that clean the rooms. I am in the process of disputing this charge. If you’re on a budget, avoid at all cost
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October 2023 by Pete F.
I had a a very unfortunate experience with this companyI found a Cockroach who works in the front desk who cheated me 500.00 so be ware this people are shadyMy wife reserved 4 rooms under her name.When I went to pay for one of the rooms I told Jeff that I had a couple of rooms reserved He told me that there was no reservation made under my wife's name, so I ended paying for one room for my cousin.In the morning the front desk had charged me. For 5 rooms as a no showI called them in the morning to let themKnow and they couldn't even Find my wife's n name nor the reservation.I decided to go there personally and they couldn't find no reservation until the young clerk found my wife under a different name that's the reason why they couldn't find the reservation Jeff ignored me completely when the young clerk agreed with me that it was a failure on there part writing down the wrong name I gave Jeff a chance to make it right but he totally ignored meIt was there mistake not mineThere mistake cost me 500.00 dlrsThat's why I said there is a cockroach who works in the front desk Enjoy the Money Jeff!
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October 2023 by Christopher Powers
The hotel fraudulently charges a smoking fee when you do not smoke in the room. I would not recommend staying here. The GM is dishonest and a liar. They must be hard up for $$$. Sad.
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September 2023 by Lisa Varner
Clean and comfortable beds, Bathtub/shower wasn't clean hairs stuck to shower wall from previous tentant tub was scummy. Front desk didn't say that a key was needed for breakfast room when we checked in, and office personnel wouldn't let my husband in the following morning for coffee..we were in room furthest from breakfast room. Poor communication on office employees....
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September 2023 by Brian White
Was among the cheapest places in the area, and was not excited when I realized it's a drive-up, motor inn type place, but the rooms were perfectly clean and modern, and the beds were amazing. It was quiet and everything worked. A surprise gem.
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September 2023 by Marilyn Welch
Whenever I'm in woodland this is the only place I stay at. Jeff is the most professional and friendly gentleman I've ever met at a hotel check inn. He is always going above and beyond for his guests.....thank you
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July 2023 by Tina
Service was good they were friendly and personable.Location is not too bad its close to Interstate 5 with easy on and off access. Location downfall is being tucked back behind a Denneys and another motel with only one driveway for the 3.Rooms in my opinion need to be updated. Outdated and worn out furniture. Bathrooms have old tub shower combo with terrible lighting just overall has a dingy appearance.Our room had a few bugs (roaches, small spiders? All in all I feel the room prices are a bit high for their quality. I would stay there again.
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June 2023 by HDS
The desk guy was nice but said I booked a smoking room and it would cost $25 to change. As a Choice member I would think they would just make the change. When I called Choice later they agreed but could not force them to give a refund.It's a very old hotel in an OK area and the carpets looked old and dirty but they've done a good job remodeling. The bathroom looked brand new, the TV worked well and the bed was nice. It was quiet and we got a good night's sleep.Breakfast was a joke. They did have a waffle maker which i didn't try but the rest of the choices were very limited. 2 kinds of cereal and 2 kinds small muffins that looked like from a grocery store. The fridge had a few of the smallest yogurt cups I've ever seen and butter pats. They also had apples and maybe oranges. If continental breakfast means sparse then this was it.Not sure we will stay here again. It was nice saving some money but I'm willing to pay more for newer, cleaner and better food.
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May 2023 by Tom B.
I have stayed here now multiple times this year and last and our rooms are always neat and clean. Never seen any bugs. Staff is fine and a shout out to Jeff for expert service. Is it gonna be like the Hilton? No. But if your looking for a clean room at a competitive price this is the place.
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March 2023 by Melanie Ruiz
I'm adding this review on behalf of our business. We've been staying here for 3 nights a week for the last month or so as we do some work in construction up there. Jeff is super helpful over the phone and very thorough with anything I've needed. The techs say that the room is very nice and have had no issues. This project is ongoing for the 6 mos or so if not longer and this spot will continue to be our stomping ground until it's complete. Thanks, Jeff!
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March 2023 by Kay
We arrived at about 7:30 pm and were told there was no hot water but it would be fixed around 8:30 pm. By 9 pm still no hot water. Walked up to the lobby and inquired about hot water. We were told it wouldn't be fixed until 9 am or later the next day. Instead of being offered a discount we were told we could walk over to the Motel 6 and take a shower and the Motel 6 was disgusting.. We could not cancel the booking so were stuck staying at a hotel that wasn't even worth half the price we paid. The walls are paper thin and you can clearly hear others in the next rooms. The room was not very clean. Handprints, blood splotches and bloody boogers on the walls. Breakfast was lame. All sugar and no proteins. Better off eating at the McDonald's.We won't ever be staying here again.
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January 2023 by Private User
The man at the front, Ed? He was kind and energetic. He said I booked for a smoking room, I did not. It smelled disgusting. We toughed it out. The bathroom walls were filthy and the shower itself was yellow. We didn't use it. The breakfast was so so. Waffles were tasty. Burrito was alright. Juice was watered down. It was "free" so it did the job.They debit your card 150$ for "security deposit" and say it will be credited back. Just called to try and figure out why the money was still pending 48 hours later. The lady was verbally aggressive and told me to tell my bank to release it. I am sitting inside my bank who is telling me to talk to the hotel and ask whats going on. The woman attendant today REFUSED to give me a corporate number saying it was my banks problem not theirs.I wanted clarification and reassurance that the money was going back to my account and this lady was beyond unprofessional.So, my review is this place sucks. Don't bother. You're better off sleeping in your car if you need to get to the airport early.
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January 2023 by Travellers
A disgusted who peed on the carpet we enter a room that was so terrible smell we can't stand it! We complain to change rooms then again from the bad smells of the cigarette too stone smell. We changed rooms again at last... They didn't change blankets. We are not very happy and The bug in the tub and I won't shower until we flew home I took shower.Don't come to the hotel here and don't waste your money!
