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October 2023 by Phillip A.
Overall pretty good. Compare Anaheim location. But nothing more nothing less since they got a few broken machines needed to fix it too. Always no one at the front desk!
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August 2023 by Daniel
Marilyn, who claimed herself as the club manager is very rude. Do not recommend signing up for a membership at this location. More expensive too.
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July 2023 by Henry B.
Bad customer service. The rep was rude and not helpful! He didn't seem to welcome my family to the gym. Bad impression.
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July 2023 by Nela Perez
This gym has a lot of great equipment and nice layout--everything you need to get in shape. However, there's a 5G tower on the lot next to gym (and I don't want to drive past that every day if I don't have to) and the gym needs to improve on cleanliness.
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July 2023 by Eddy N.
I left a previous of my thoughts. Only positive note is that they have since updated some equipment at this gym.Ever since 24 hr fitness filed for bankruptcy things have changed at this and other gyms. This was a brand new gym and I loved it before. I just renewed my membership for a year and only because it's 5 min away from my house. Caveat is that now I have to come early because the gym is packed by 5-6pm due to the ridiculous buddy policy!I see teens all over and people taking advantage of the buddy policy when there parents or current policy holder is not with them. They are taking advantage of the policy and no enforcement is happening to look into who is coming in. Do they check and ask about there name, age, and other dat to confirm they are who they are. That is not happening at all.This company marketed the buddy policy so that they can retain there gym and make there balance sheets look good so that there "restructuring" goes as planned. This gym has become a mess. It used to be nice! And these managers just keep bringing membership going. I think there should be a cap on membership and people that use the buddy pass can only come in off hours with there member. That will deter them from coming in and crowding at the gym. You want to take advantage and bring your guest bring them only in certain hours of the day! Only reason I continued my membership because I live 5 min away and am now coming 3 hrs earlier to get my workout before these crowds come in. Just ridiculous. Everything has gone upside down due to COVID. It is what is is!
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July 2023 by Cocoa P.
unbelievable unfair policy allowing teens in for free for the summer so the paying guests can't even use equipment.they stand around with three machines taking I instagrams and bro' if each other. There is a kid in pajamas in front of me.It's 6:30pm on a Sunday and there are at least 50 plus teens in here. Very thoughtful but you have forgotten about the people that actually pay the bill. go elsewhere if you want to workout you can't here
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June 2023 by Dan S. White
Excellent place to work out. Treadmills, cycles, sauna & steam room are all great!! Anyone who complains with negative issues about this facility should get their head examined.Excellent & professional courteous team members there always helping out whenever you need them.
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June 2023 by Aaron G.
This place is too damn crowded. When I go, it's after lunch when it's somewhat slower. I came in today at 1:45 and every machine was taken by highschool kids. All just hanging out, posted on the machines. I went back home and called that location and the employee told me that they just started a free summer promotion for highschool kids. No wonder it's a zoo. WTF guys?!? So you push out paying customers with a bunch of kids coming in for free. Needless to say, I cancelled my membership. This is insane.
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June 2023 by Jok Bar
Yes, the gym is good, but when I signed up, no one warned me about the annual fee in a month, I don’t know English well, but they talked to me as an interpreter and didn’t say anything about it, and a month later they withdrew $ 49.99 when I need this money were, without a warning, I don’t feel sorry for the money, just without a warning to withdraw money, I think it’s very bad, and therefore I won’t come here again,
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May 2023 by Desiree Mercado
Jessie is the best! He has the best customer service and needs a raise. Every other 24 hour gives me issues especially over the phone, they make me want to fight. But Jessie is the only one who actually helped me out, was understanding, and had great customer service. I only recommend this 24 hours because Jessie works here. Thank you Jessie
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May 2023 by Charles Settles
It's my favorite 24 hr fitness to visit. The staff is super friendly, non-judgmental, very helpful, professional, respectful and quite knowledgeable. As a former monthly member I decided to pay for the years platinum membership!
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April 2023 by Michael M.
I really love this location! I always go here and the staff is super super nice. Even the people that workout here are very nice and friendly. I always feel really comfortable working out here.
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April 2023 by Junchi Tian
This used to be my gym before I moved to the east coast 2 years ago. I’m visiting home this weekend and thought about going back to do some workouts. Since 24hrs offers 3day pass on the website for anyone hasn’t been a member for past 6 months so I applied and got the code. Then when I arrived at the gym today the manager rejected the pass and left for lunch after hearing I used to workout here regardless their own policy. This is one of the best gyms in the area but looks like 24hrs is not clear on the policy.
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April 2023 by Natalie Ramirez
Everyone here is really polite and helpful. The gym looks very well kept too!
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March 2023 by Alison A.
I don't really have any complaints about this location. This is a super location which means they are actually open for 24 hours a day. I typically use the pool area. They do a good job at making sure the pool is heated and such. The only thing I would note is that they do have lockers where you can set a combination. These are quite useful, but on several occasions they are unavailable for use and either open, but unable to reset or appear to be locked, bit aren't in use. It would be helpful if staff could check these more regularly.