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January 2024 by Valerie T.
I've been into this branch several times the past year and met with a few of the branch employees that I found to be very helpful with my needs. John was very kind and considerate to my daughter when we opened her new accounts. Dave went out of his way to help me when I didn't have an appointment to open a C.D. He was so knowledgeable with telling me of other items offered by the bank that I ended up following through with.Pueblo was extremely kind and so friendly on more than one occasion. A very positive and approachable person who seems to have his place everywhere.I love the fact that this branch is conveniently close to home but also delighted that the employees here show a great deal of helpfulness when needed.
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November 2022 by Carmen J.
Terrible terrible terrible service ever!!!! If there were zero start option I won't rate 1. I went to deposit cash to my two business accounts. The lady with glasses maybe the manager was super impatient. she said you know people would not like to touch cash during the pandemic with bad mean attitude.
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August 2022 by Paul T.
Closed a minute or two early on 8/31/2022. Disappointing to have driven to this branch and discovering this.. Limited banking hours for small businesses like ours makes doing business tough.
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April 2022 by Marilyn G.
Worst experience at this branch. Never coming here again. Manager is a rude lady who is not helpful at all. She had a disgusting attitude and continued to harass me while the teller completed my transaction. This bank put an EXTENDED hold on my check causing my account to be negative $900!!! This branch proceeded to freeze my account and customer service could not assist in any way or form. Do not come here!
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September 2021 by Puja P.
This applies to a few bank of Americas in the area, but writing the review on this one since it is where I opened my business account. I needed ONE of TWO documents through them to validate my business account and they were not able to provide either.#1 They said that a signed document was too much of a liability. The bank has been open for years and it wasn't a liability when they wanted to open a business account.. all they needed to do was verify the account is mine: I had my debit card and ID and I have been going to this bank since I was born.... #2 they were not able to provide a single check with my business name that looks somewhat decent. I would NOT open a business account with them in the future or advise anyone to.
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December 2020 by Tony D.
Heres my petty review. I always thought banks closed at 5 pm not 4 literally came in at 4 stood in line to make a bill payment for a loan and the asian lady walks out of the office area and says "sir we're closed at 4." I've been in the service industry for many years and all the places that l've worked at we have never turned down a customer even if they came in 10 minutes after closing time. Such a shame.
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March 2019 by Rebecca G.
If I could do less stars I would. This is literally WORST B of A branch I've ever been to. I stood in line for half an hour on a payday weekend. No joke there were over 8 employees on and yet only 2 were helping at the teller booths. I had the unpleasant visit with ROCIO, who was incredibly disrespectful. When I clearly stated my frustration in regards to the long long wait on a payday weekend her response to me was "why didn't you just go to your own bank". Wow. Then clearly my frustration made her laugh at which point she took my ID to the back to say she had to "check something". Never. I cash checks in there all the time ( not this specific branch) but I feel she took my ID and made a copy or wrote my personal info down. This woman is hands down the WORST person to be working front end in customer service. She laughed at my face whilst my frustration and everyone in line was clearly as upset as me. She is rude. I will be contacted corporate as well as pulling my business account from this bank. They just lost a longtime active business customer. This place disgusts me. Rocio is rude disrespectful and should learn how to treat an unhappy customer. Never again will I enter this place of business specifically because of her. She needs to be re trained again clearly because she's lacking in ALL areas. Corporate will be hearing from me.
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December 2018 by Julian Nam
It is next to Waba grill at the corner of the building.
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August 2018 by Anton Naperstak
It is not there
