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August 2022 by Gina G.
Always a pleasure doing business with OCCU, my only complaint is that if you ask a question in regards autos to staff at the branch they always said to call the general call center
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June 2022 by Miguel E.
Great, friendly service from all the branch employees especially Rosie the branch manager. It actually enjoy going in compared to other branches not associated with OCCU.I've had my entire family open accounts here and they live it as well.
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May 2022 by Azeem R.
I went to Yorba Linda branch and Yvette was very kind enough to help me with my transaction. It was fast and great service. I am so glad that I am a part of OCCU. Thank you Yvette
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May 2022 by Kevin C.
Came in last minute, and Rosie Alvarez was super helpful with helping me get my account set up! I would definitely recommend asking for her for your new account or any other accounting services you need.
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May 2022 by April M.
Opened up a new account with them. So fast and very friendly. Helped me make account decisions and were very patient explaining it all even though they were almost closing. More options than other credit unions.
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May 2022 by Khalil S.
walked and i was assisted by binh! the best on the west! i mean, absolutely knowledgeable, empathetic, and hospitable! he got me all set up for the change and transition that ive needed in my life for my family, and business too. highly recommend this associate. the credit union is amazing with amazing rates. thank you brotha binh! #createandbegreat -waheed seriki
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May 2022 by Sheri S.
OCCU is our business and personal banking institution. They are always responsive and professional. Larger banks treat you like a number while OCCU treats you like family and is a trusted advisor. Would recommend them to anyone.
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May 2022 by Ron J.
I lost my debit card, and I was in a hurry to get it replaced. I stopped by the ORANGE COUNTY CREDIT UNION in Yorba Linda. I spoke to Zara about getting it replaced, and she immediately set about taking care of my request. Zara was totally professional and accommodating. I Really like doing business here!!!
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May 2022 by Chantel F.
I moved away from the area years ago but Orange County's Credit Union makes it easy to continue banking with them miles away. For any and all complex requests, Zara, from the Yorba Linda branch is my go-to representative. She's knowledgeable and stays true to the high service standards that OCCU is known for.
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May 2022 by Patsy P.
I came to Yorba Linda today to get help with my online banking and Zara was great in helping me with all my needs! Love coming to this branch!
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April 2022 by Clark I.
Highly recommended and would rate this bank 5 Stars. Awesome customer service and a very, very good bank.
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April 2022 by Cindy B.
I have been a member of OCCU for many years. I just refinance my auto loan and it was a smooth process with a much lower interest rate. Thank you Angel for a smooth loan experience! I would recommend OCCU to everyone.
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April 2022 by Alicia V.
They were all very kind and helped me right away! They did their best with my car auto loan and gave me what worked best for me. I also was able to set up a banking account which didn't take long and was easy to do with their help! Overall great service.
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February 2022 by Susan S.
Several years ago, I took a look at how financially unstable my "big bank" was, and went through the hassle of moving several accounts (with lots of auto payments that had to be changed). I'm so grateful that I chose OCCU! Their employees are courteous, helpful and knowledgeable...my former Branch in HB and my new Branch after moving to Brea are both easy to access, provide ample parking, and the staff are willing to sit down with you and help you with your banking needs. I know this sounds like a commercial, but I would advise anyone who may be concerned about what is happening in our economy to think locally when choosing your bank. Can't say enough good about OCCU, and so happy I made the move!
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December 2021 by April L.
I typically do not post bad reviews unless a business is truly deserving. Especially during the times of Covid in shorthanded due to the lack of staff. In this case I have been with Orange County's credit union for over 20 years. I can honestly say I have 9 Family accounts including business accounts and a few LLCs with this bank. I kept my business accounts with this branch because of the staff that worked here in Yorba linda and the customer service. I have truly tried to accept the new management and the decision for them to let most of their staff go. The management at this location lacks knowledge and customer service. It never feels warm to walk into this bank. There is one girl left standing here from the years since this branch opened..lack customer service and knowledge.
