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December 2023 by Patricia L.
This review, is specifically for the employee I dealt with: Shauna or Shawna. I was there during opening a few weeks ago and my god...the way she spoke to the other employees was atrocious. Talking to them like they were incompetent, yelling at them, being rude, etc. I acted like I hadn't observed her god forsaken behavior and tried asking her a question. She whipped around and said "what? What do you want?". I stood there in disbelief and she stormed away. I asked to speak to a manager immediately. I didn't get the name of who I spoke to, but they said Shawna was having a bad day and asked me if I had ever had a bad day and to understand. I was even more flabbergasted. I will no longer be visiting this location, as they clearly allow atrocious people to work there, who do not care about the employees or customers. I will be reporting to corporate as well
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November 2023 by Eric A.
These comments have nothing to do with this particular location but Costco in general....Costco's recent changes to their Kirkland water bottles so thin you spill water every time you open one or try and take a drink and now the Kirkland paper-towels do not come individually wrapped.....both of these seem trivial but the convenience is what brings me back to order again...now looking for other options outside of Costco....and don't tell me their trying to reduce their plastic use.....every damn thing in that place is wrapped or packaged in heavy gauge plastic!
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October 2023 by Crystal C.
Super clean and organized. I did pick up an item that was mislabeled and priced wrong but didn't know about it until after I paid. At the register, the cashier said the price is accurate since it rang up that way. Head over to membership to return the items. Big shout out to Abigail and Christopher working return and refunds. Told them what happened, and they went ahead to talk to their manager. They ended up honoring the incorrect price that was listed for the item, and I got a cash refund of the difference! Thanks, guys!
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October 2023 by Eva M.
Hello Yorba Linda Costco Returns Department; I showed up this morning at 10am to Return a Tennis Shoe at the Yorba Linda, CA Costco Warehouse and Kory F was assisting me at the Returns Counter.I asked him a few questions about the return slip I attached to the Tennis Shoe Box. He yelled back at me saying that the store could not get credit for the return if the return slip was on the box. He was really, really moody. I was in shock that a Costco employee would act like that.Normally they take returns without asking any questions. Buyer Beware!!
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September 2023 by Peter J.
I have been to several locations such as the one in Fullerton, La Habra, and Cypress, and this location reminds me of the Cypress location. It's not as busy as the other locations. I had a really pleasant experience shopping there today. Well stocked, friendly staff, good crowd. I will be returning many more times to come.
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September 2023 by Victoria S.
Thanks to Duaa the floor lady guiding my husband so we find the items we were looking for. As a lady of Christian faith thank you Costco for providing everything I need as a homemaker specially wonton soup and pomegranate juice and avocado oil , each trip I spend over two hundred to this store in Jesus name and am always happy , best store ever also their membership services is great fast and hassle free in case you need a new card or have questions. Very kind caring friendly
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August 2023 by Kenneth C.
A few days ago we were at this Costco and bought a few hundred dollars of food. One of the items was a 12 case of kernel corn De Monte brand. Open it today to store it and a 12 pack was only 11 cans. Must be the new math! Check all purchases like that. I'm fairly sure it's not Costcos fault. Big corporations screwing us or an assembly line issue. I'll be checking on items like that.
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August 2023 by Svetlana K.
Great store, will definitely come back.
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July 2023 by Greg B.
We love Costco and have been a member for 20 years. Both myself and wife work so sometimes we send our son to help. In this case it meant filling wife/moms car for around $100 and arranging service for the tires we ordered to be put on the car for his appointment while he waited around $600. While waiting he went to go into the store to look at the electronics. Out of several guests the employee stopped him and asked to see his card. He happily showed it, but was refused entry as it was wife's/moms card. He tried to explain he had bought gas and tires using it, but the employee was insistent he leave. While waiting he decided to go order something from the outside foods vendor. While standing in line the same employee came over to tell him he is t allowed to order food as it's for Costco members only, to which he again explained he had a card and had just purchased hundreds of dollars of products and was just waiting for the car to be ready. The employee forced him to leave the line. This is no way to treat your loyal customers. Also I would like some clarification on the arbitrary enforcement as well as a pointer to the food court policy. The employee had no common sense, sympathy, nor understanding. In short he wasn't kind and not the type of person that should be working at Costco.
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July 2023 by Brayden C.
I like going to Costco because they have the best deals best snacks and really good samples sometimes and when you're done shopping you can get a slice of Costco pizza
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June 2023 by Esther L.
Great location with lots of selections! Appreciate that even during the great egg shortage--there were still lots of eggs available. Staff that does the samples are very friendly!! I recommend going on Sunday morning--that is when costco seems to be the least crowded.
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June 2023 by Liz C.
YL COSTCO OPTICAL - I have been here multiple times & I need Costco to give deserved recognition to Larry !! He has helped me out a few times & he's AMAAZING!! Genuinely super helpful every time & such a sweet soul! Thank you Larry for being the best of the best & truly caring for your clients. I appreciate you!!
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June 2023 by Valerie T.
This Costco is super great especially Cherish ! I had a problem and another manager and her went above and beyond to correct this problem. THEY ROCK ! THANK YOU !!!!!!!!
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June 2023 by Cyn V.
I see Costco booths at every event in Yorba Linda and I love it! There is always fun things they give away and delish snacks! I upgraded my membership with Alexis. She is amazing, friendly, out going and a great sense of humor. Thank you Costco for having a booth and for ALEXIS! She is a keeper. Happy Costco shopper
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February 2023 by Lisa P.
Love this Costco! Much better than the next closest one. Plenty of parking, unless you come on the weekend, you may have to park far. Tip: best time to come Saturday right a 9:30 am when they open! I come at 9, get my gas, get a front row parking spot then walk in at 9:30. I'm out before 11 am and beat the majority of the crowds. Some of my favorite items to get here include their rotisserie chicken, so good and cheap! You can't buy a raw chicken for less than theirs, and it's already cooked!! I also love their avocados, they are a great deal and don't have bruises. Eggs are a must here as well, extra large, and come in a great container where you never get a broken egg. 2lb package of Cheddar cheese good quality cheese and cheaper than the grocery stores sale price. Croissants, they are the BEST tasting ones I've ever had, and the price is so great! I could list more, but I will stop. Love their gas station, pumps are pretty fast, and they have 3 pumps in each line. Best times to go are early in the AM before the store opens or late at night right before the pumps close. Employees seem to be happy here and helpful. I haven't run into any issues here and I've been going here for 15 years.