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“I refinanced a loan with SDCCU. They were easy and straight forward. I had a hurdle and they denied the loan on a Fannie Mae rule but then listened to my rebuttal and the loan got approved. It was a pleasant experience all the way through the process. Plus they had the best rate on the market at the time. Also, when visiting their branch, the account manager was personable and knowledgeable. I was in and out very quickly with all of my need met.”
“Walked in on a Monday, and opened a CD account. Celeste made my visit very chill and easy. I'm very happy I made the decision. The Interest rate is fantastic, and super close to me... A no-brainer for me, will have wife open her own next!!”
“I received excellent service from Kirsty Ngo on my first visit to open account with Eagle CCU. She was professional, efficient, and knowledgeable. She helped get the best rate possible for my loan and credit card. Highly recommend her service for your financial needs. Thanks!”
“We had an awesome experience working with Rick at this location! He immediately understood what we were looking for and got us taken care of quickly and efficiently. The entire process was seamless—we were in and out in no time. On top of that, Navy Fed offered the best rates we could find. If you’re eligible, definitely take advantage—and ask for Rick!”
“I have bank there over 30 years and never had a problem. I'm always in and out within 5 minutes. No matter which teller I get, they all have gave me excellent and fast service. I cant think of and Bank or CU that compare with there excellent service.”
“I like this branch, the staff are always polite and friendly, I want to say a special thanks to Sandy's outstanding service, she resolved my direct deposit issue and printed checks for me in less than five minutes, Fast and Excellent Service!!”
“Prominent business center located on La Palma, near Imperial Hwy. Businesses include a credit union, cabinetry business, a church, and a metal works factory. Access is easy and there is a parking structure towards the back for additional parking. The parking lot is well-maintained and proudly displays American flags encircling the roundabout.”
“All ther banks and CUs came compare to NFCU.
They actually use common sense underwriting, the best service at the branch and their customer service reps are in the US.”
“Been a member of this bank for a couple years & i can honestly say from member services to their actual banking system i have (knock on wood) had any issues at all. Im beyond pleased with all their services.”
“Great service provided, quality, and value of professionalism is spot on. Navy Federal Bank institution has been great at competitive rates in loans and also quick funds availability.”
“I am very happy with the bank and whenever it arrived they are available there are no people like in other banks and thank you Vanesa Uribe she helped me with a card that other banks denied me thank you Vanesa Uribe this was last year”
“Been a member but today was my first time visiting a self standing branch and I just wanna thank Blanca at the Garden Grove location for making my banking experience so personable and comfortable. Thank you Blanca for your excellent customer service!!”
“Same Day appointment on the website sucked, never got the schedule done. I went directly to the branch at ~1pm and waited only 10 minutes in the line. The lady is very nice and helpful, it took ~20 min to finish the account opening.”
“After expressing my disappointment in how a situation was handled at Partners, I was contacted and asked for information so they could make things right. I gave them my story and information and they went above and beyond to one hundred percent rectify the situation and restore my faith not only in them, but also a bit in the world. Their manager Jonathan was respectful and understanding. He looked at the situation as a learning opportunity and there were truly nothing but good feelings throughout the process. And just to be clear regarding my original post, at no time did I ever receive anything but genuinely friendly service. It was just the process that failed us all and hopefully this experience will teach us all something we can take forward. Thank you Jonathan and thank you Partners for still being a wonderful banking experience. I look forward to my next opportunity to bank in person.”
“Westcom credit Unions are very professional, fast, fun and friendly credit Union which was a much different opinion than I had when I originally learned about them. I thought they were only there for the rich but they're not. I'm poor and they treat me just like I'm one of their customers that have lots of money”
“Jennifer was so kind and attentive to me. She made the process of becoming a member and getting my new checking and savings account easy and painless. Also Paul remembered me by name. A very positive experience. I recommend them ? percent.”
“she is a asset and I am so glad to know her she alwa makes me feel like I am the most important person she smiles always calls me by my name.credit union is ver lucky to have her as a employee.”
“I initally had my car loan with this bank and recently got a personal loan. I now have a checking and savings account. Every interaction with this bank has been more than positive. They're always so nice and helpful. I'm so happy with this bank.”
“I was experiencing some fraudulent activity on my debit card and came into this branch for some help. Everyone was super friendly but I want to thank Michelle specifically! She was able to get everything all figured out for me and I appreciate it so much!”
“Carina in Florida helped my family get the car loan we needed! This was the best experience I have ever had applying for a loan. No sitting a playing games with dealerships. No sales tactics or hidden print. Amazing customer service all the way around. The Shuleshko's thank you!”
“I had the most wonderful experience here. I was very nervous to open a bank account as i know some banks take advantage of teenagers and their lack of experience. However, this bank is fully transparent and honest with all it's clients. I was helped by Norma at this location and I can't even begin to express my gratitude. She was so kind and patient with me. This was my very first bank account so naturally i had lots of questions. She answered every single one of them and explained everything to me. I truly felt like she cared and saw me as more than just a client. Truly amazing customer service and I will most certainly be referring friends and family!!!!”
“I've been with American credit Union for close to 20 years now. Alma, Patrick and Omar are great people. I never had issues with anybody in office and are of course very professional. I understand rules and regulations to bank policies what's your frustrating but overall the credit union seems to be working really great for me.”
“Walked in one time to create my checking account and as soon as I walked in I was greeted by Melissa L and she Immediately got to work answered all my questions and had my brand new card out in no time . I really appreciate the hard work and service I was provided here at the Fullerton branch ?”
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“Big shout out to Terri and Susan ! These two really are the best here at this location. I had an issue at a different branch location, and came here to explain what had happened and how i was disappointed with the false hope/miscommunication I was presented with. They both took the time to listen as well as try to find solutions to take care of me as their valued customer to do anything they can to help resolve the issue that had happened at a different location. Again, I'm so glad these two were able to start off the help I needed and escalate the matter further to get better assistance and resolve the issue for me. Happy holidays, and thank you both again !”