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August 2023 by Joshua Messerian
Ilove banking here. The customer service is incredible, specially mrs. Samaragdo and kevin. They go out of their way to help, counsel.their customers. If you want a great service, this is the bank for you. I can't thank them enough. These days it's almost impossible to find fine service, the way they offer to you. You will feel home immediately. I will never bank any other banksThanks again from all my heart. Keep up the incredible job.
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August 2023 by Joshua M.
Ilove banking here. The customer service is incredible, specially mrs. Samaragdo and kevin. They go out of their way to help, counsel.their customers. If you want a great service, this is the bank for you. I can't thank them enough. These days it's almost impossible to find fine service, the way they offer to you. You will feel home immediately. I will never bank any other banks Thanks again from all my heart. Keep up the incredible job.
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November 2022 by Diane B.
I've had an account with First Bank for a few years and can't recommend them enough. The personnel are so dedicated and hard working. It is unusual to feel welcome and respected in any business these days, but to have the branch manager know me by name made me feel like family. I have banked with Citi, B of A and Wells Fargo in the past and nothing compares to the personal attention I receive every time I walk into First Bank. Thank you Yorba Linda!
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October 2021 by Dolores C.
I have been banking here for about 10 years and have always felt welcome. I opened my account at the Yorba Linda branch and they have always accommodated me. My concerns are addressed in a timely manner and would recommend them. I often use the branch in Newport Beach and feel welcome because the employees always remember my name. I wouldn't bank anywhere else.
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October 2019 by Barbara Clark
Friendly & very helpful.
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May 2019 by Ms W.
I have received very poor service from the call center of this bank. The branch is ok. When I called to reverse a service charge, I was not allowed to present my case unless I could tell the agent who my favorite teacher was. The agent said I had provided this information to the call center. She was mistaken. I then became angry and hung up. Later, when I checked my internet passwords, I saw that I provided that information to get internet access. I called the call center, again, and was told that I cannot use the call center - I must go to my branch to conduct business. I was being punished for my first call. This bank exists in the dark ages. I would not recommend this bank. However, the branch I frequent is quite pleasant. Melvin Wasserman
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May 2019 by Zachary C.
Just don't use this bank. Everything about it is like other banks, but the perks are worse.
